Build and evolve Healthee’s marketing brand across social, video, events, swag, sales enablement, campaigns, and print. Develop visual identities, brand systems, templates, and creative toolkits while independently leading projects from concept through delivery. Produce motion and video content, collaborate cross-functionally, manage vendors, and maintain high standards for digital and physical production. Apply strong design craft, strategic communication, project management, and modern AI creative tools to create distinctive, scalable brand experiences.

Owns Healthee’s field marketing strategy and execution across trade shows, conferences, hosted events, client activations, and job fairs. Responsibilities include managing event calendars, budgets, vendors, logistics, onsite execution, sales partnerships, attendance and pipeline goals, ROI measurement, and post-event follow-up. The role also develops event materials with Creative and Brand teams, gathers market insights, and improves event formats and performance. Regular travel is required.

Provide advanced technical support to enterprise SaaS customers by troubleshooting web and mobile applications, investigating logs, using developer tools, diagnosing APIs and SSO integrations, reproducing issues, and coordinating bug resolution with Engineering. The role also develops technical documentation, creates platform health reports, improves support processes, and manages cases through resolution while maintaining clear, empathetic customer communication.