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Serve as primary client contact for medical coders: provide training, conduct coding reviews and audits, give coding compliance feedback, escalate issues, and collaborate with internal teams to improve coding quality and client satisfaction.

Design and prototype ambient clinical documentation solutions using LLMs and speech-to-text. Build and refine agentic harnesses (prompts, tool orchestration, guardrails), develop rigorous evaluation frameworks, iterate with product and clinical stakeholders, and ensure responsible handling of sensitive healthcare data for production-ready capabilities.

Design, build, and maintain scalable data pipelines, data models, ETL/ELT, and BI solutions. Collaborate with data scientists and stakeholders to improve data quality, accessibility, and PHI security. Develop and document workflows, optimize processing/storage, support data warehouse and visualization, and adopt AI tools to drive data-informed outcomes.

Lead design and delivery of data and AI solutions, build scalable systems and data pipelines, collaborate with stakeholders to define requirements, ensure quality and reliability in development and production, mentor engineers, evaluate new AI technologies, and promote AI adoption across the organization.

Act as a sales operations partner advising sales leadership on strategy, optimizing processes and tools (e.g., Salesforce), driving forecasting accuracy, supporting quota and territory reviews, and leading cross-functional initiatives to improve pipeline, productivity, and sales programs.

Lead enterprise software implementation projects: create and manage complex schedules, align stakeholders and executive sponsors, manage scope/budgets/risks, drive change management and adoption, mentor PMs, and deliver executive-level reporting and process improvements.

Drive territory development and lead generation via cold calls, email, social media, and events. Research and qualify leads, schedule demos with account executives, provide solution advice, support regional outreach campaigns, and hand off qualified opportunities to sales.

The Associate Solution Manager will manage the solution lifecycle, collaborate with teams, prioritize work, and leverage AI tools to meet client needs in DME/HME software solutions.

Design, build, and maintain scalable data pipelines, warehouse architecture, and BI solutions. Lead data modeling, integration (CDC/streaming), infrastructure reliability, and governance. Collaborate with data scientists, analysts, and partners, enforce PHI security, mentor teammates, and support on-call and evolving BI technologies.

Lead design and architecture of scalable, multi-tenant microservices and event-driven systems. Collaborate across teams to define requirements, resolve complex production issues, drive AI-enabled innovation, set standards, perform code reviews, and ensure rigorous testing and reliability for healthcare-aligned solutions.