The Consultant II is responsible for leading the implementation of solutions by ensuring successful deployment, customization, and adoption of the solution. The scope of this job includes leveraging project management skills and knowledge of technical functionalities to collaborate effectively with clients and internal teams to deliver high-quality implementations on time.
This opening is with our Home Health & Hospice Professional Services team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
- Collaborate with project teams and client personnel to complete implementation tasks throughout the lifecycle of the project.
- Organize requirements gathering sessions, including analysis of current solution workflows, designs, and mapping processes.
- Facilitate client meetings to understand business objectives and challenges and offer workflow modification suggestions to optimize the solution for client goals.
- Serve as an advisor for clients and offer consultation that requires review of a variety of factors for solution customization and configuration to enhance user experience.
- Provide hands-on training to designated client members and guide them through the solution's functionalities and features to increase proficiency.
- Troubleshoot and resolve minor issues and determine which issues need to involve internal technical teams.
- Perform other job duties assigned.
Required Qualifications:
- Bachelor's Degree or equivalent work experience
- At least 2-4 years relevant work experience
Preferred Qualifications:
- Experience in the home health industry.
- Proficiency with Salesforce, including reporting, case management, and workflow tracking.
- Experience with billing processes and/or revenue cycle management within healthcare settings.
Job Expectations:
- Willing to travel up to 50% based on business needs
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
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Skills Required
- Bachelor's degree or equivalent work experience
- At least 2-4 years of relevant work experience
- Experience in the home health industry
- Proficiency with Salesforce, including reporting, case management, and workflow tracking
- Experience with healthcare billing processes and/or revenue cycle management
- Legally authorized to work in the United States
WellSky Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WellSky and has not been reviewed or approved by WellSky.
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Leave & Time Off Breadth — Time off options include unlimited vacation for many salaried roles, a broad holiday schedule, dedicated sick time, volunteer time, and generous bereavement leave. The scope of leave programs is comparatively comprehensive.
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Retirement Support — The retirement plan provides a straightforward employer match with immediate vesting. This offers clear long-term savings support.
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Parental & Family Support — Paid parental leave is available for all parents, complemented by supportive family leave policies. These provisions reflect attention to family needs during key life events.
WellSky Insights
What We Do
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.
