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Lead technical vision and execution for HackerRank's Developer Community product. Architect scalable, highly-available systems, manage delivery of user-facing features, mentor engineers, drive roadmap with Product and Design, and recruit and grow a high-performing team focused on developer experiences at scale.

Own strategic enterprise accounts to drive adoption, retention, and expansion. Develop account strategies, build executive and technical relationships, run QBRs and engagement cadences, orchestrate internal teams, structure commercial terms, maintain forecasts, health metrics, and growth pipelines to ensure measurable customer outcomes.

The Technical Solutions Engineer at HackerRank will provide exceptional customer support, solve complex technical challenges, and enhance user experience through automation and AI.

Serve as the first customer contact for inbound technical tickets: respond within SLA, resolve usage/configuration issues, triage and escalate with reproduction steps and logs, maintain ticket hygiene, use AI tools to speed resolution, contribute to knowledge base, and work rotational shifts for 24x7 coverage.

Coordinate customer-facing marketing programs and field events, manage onboarding and operational emails, run gifting and review-site programs, support GTM offsites, and partner on ABM, sales enablement, and customer advocacy initiatives. Execute content builds, QA, reporting, and on-site logistics.

As a Forward Deployed Engineer, you'll engage with customers to design and implement effective technical solutions, ensuring high-quality experiences and project success while collaborating with various teams.

Lead high-impact engineering demos, design scalable solutions, collaborate across teams, and enhance customer engagement using new technologies.

Design and ship AI-first interviewing experiences for live technical interviews. Partner with PMs and engineers to create interaction and visual designs, iterate with agentic tools, build reusable prompts/components, and ensure high-quality end-to-end candidate and interviewer journeys.

As an Applied AI Engineer, you will build AI agents and automations to eliminate manual workflows across HackerRank, while collaborating with various teams and ensuring quality outputs.