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Own and optimize user onboarding end-to-end: define strategy, map journeys, use data and A/B tests to remove friction, balance seamless setup with KYC/risk controls, and drive product adoption at global scale.

Own and optimise the end-to-end customer onboarding journey, using data, A/B testing and analytics to reduce friction while balancing KYC/KYB and fraud risk. Define strategy, measure success, and drive product adoption across global-scale products.

Build and own Airwallex’s French accounting-partner acquisition channel. Source, recruit, activate, and grow accounting firms, ERP providers, resellers, integrators, and advisory partners. Develop referral, co-selling, and co-marketing motions; enable partners; collaborate with Sales and cross-functional teams; and track referrals, pipeline, conversion, attribution, and partner-sourced revenue. The role is hands-on, commercially focused, and based in Paris with at least three office days weekly.

Architect and implement cloud infrastructure for Spend product initiatives, including new services, data center migrations, and data pipeline modernization. Drive reliability, performance, observability, automation, incident response, SLOs, runbooks, and operational readiness for highly available production systems. Partner with development, DevOps, and security teams to deliver resilient, compliant infrastructure and lead SRE strategy for complex cross-functional projects.

Own and scale Airwallex’s outbound SDR function in Israel. Develop market strategy, coach and mentor SDRs, hire and manage team members, improve prospecting processes, and drive pipeline-generation targets. Partner with Account Executives, Marketing, and Revenue Operations on territory planning, campaigns, qualification, and enablement. Analyze funnel performance and use Salesforce, sales engagement platforms, data, call intelligence, and AI tools to improve productivity and pipeline quality.

Lead the architecture and evolution of payment acceptance infrastructure. Design and operate scalable backend microservices, REST APIs, event-driven systems, and integrations for high-volume distributed payments. Drive initiatives across gateways, acquiring, issuing, card networks, and local payment methods. Partner cross-functionally, improve reliability and observability, address technical debt, establish strong engineering practices, and mentor engineers.

Manage and scale Airwallex’s revenue systems and GTM technology stack. Responsibilities include improving revenue data, integrations, automations, and processes; partnering with Revenue, Marketing, Data, and Product teams; supporting and training users; translating business needs into scalable Salesforce-based solutions; and communicating recommendations to senior commercial leaders.

Lead Airwallex’s global product design organization of 40+ designers and leaders across multiple regions and product verticals. Own design strategy, quality standards, culture, hiring, leadership development, organizational scaling, budget, and the expansion of the San Francisco design studio. Partner with the CPO and executive team on product experience strategy, planning, OKRs, headcount, and cross-functional collaboration.

Lead revenue strategy and operations across ANZ by improving forecasting, pipeline management, target setting, commissions, CRM governance, reporting, and commercial processes. Partner with commercial leadership and cross-functional teams to analyze funnel performance, identify growth opportunities, strengthen operating cadences, automate workflows, and build scalable revenue practices using Salesforce and related tools.

Build Airwallex’s marketing presence in Brazil from the ground up. The role leads localized campaigns, Portuguese-language content, field events, demand-generation programs, ecosystem partnerships, sales enablement, and market positioning across fintech and cross-border commerce. Responsibilities include managing the Brazil marketing budget, tracking pipeline and brand KPIs, coordinating cross-functional teams, monitoring competitors and regulations, and representing the brand with customers, media, and industry stakeholders.