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Builds dashboards, applications, automations, ETL integrations, predictive risk models, and AI/ML solutions for unstructured data. Performs data normalization, visualization, business intelligence analysis, and risk assessment improvement. Recommends data storage and integration solutions, creates Power BI documentation, and applies SQL, R, Python, and other data science tools to federal systems and public-sector projects.

Manage assigned IT managed-services accounts, customer relationships, service delivery, escalations, renewals, reporting, and add-on opportunities. Act as a trusted advisor and coordinate engineers, architects, consultants, and account executives to resolve technical issues and meet service-level expectations. Lead ad hoc contract work as a project manager and manage Microsoft FastTrack engagements while ensuring customer satisfaction, retention, accurate invoicing, and service value.

Develop and maintain Power Platform-based BI solutions and automations, perform ETL and data cleansing, build Power BI dashboards and predictive risk models, integrate AI/ML into reporting, and support cybersecurity, IT, and finance data collection and visualization for senior leadership and operational teams.

The Dev Ops Cloud Developer will design and implement cloud solutions, lead DevSecOps practices, manage cloud migrations, and mentor junior developers. They will ensure compliance and secure cloud environments, using tools like Terraform, Jenkins, and automation best practices.

The M365 Organizational Change Management Consultant will support digital transformation for clients by developing OCM strategies, conducting workshops, providing training, and measuring success of implementation.

Design, lead, and deploy Microsoft 365 infrastructure modernization projects including tenant design, Exchange and AD migrations, security and compliance configurations, and presales support. Provide technical vision, lead teams, and advise customers on Microsoft 365 workloads, security stack, and migration strategies for large enterprise and government clients.

Lead design, deployment, migration, testing, and documentation of Microsoft endpoint and related cloud solutions (Intune, AVD, Entra, SCCM). Provide technical leadership, map requirements to implementations, guide customers, and manage project delivery and compliance for public sector clients.

Support enterprise technology asset inventory and lifecycle management, maintain inventory platforms, enforce data quality and QA, analyze inventory data and report KPIs, liaise with stakeholders, create documentation/SOPs, and enable BI reporting and data standardization.

The role involves consulting and deploying SharePoint and Microsoft solutions to enhance workplace productivity, requiring technical expertise in Microsoft technologies.

Drive new-business and account expansion sales across Public Safety, state/local government, and education by positioning Microsoft cloud solutions and Planet professional services. Build partner relationships (including Microsoft), translate compliance and security needs into business value, support proposals and SOWs, provide pipeline forecasting, and meet bookings and pipeline targets through prospecting and collaboration with technical teams.