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Staff Software Engineer role at Zendesk focusing on building analytics software and products. Responsibilities include collaborating with a team, working on performance projects, and mentoring other engineers. Tech stack includes Ruby, Scala, Typescript, Spark, Kafka, Flink, Redis, AWS, Docker, SQL, Terraform.

The Product Marketing Manager will drive Zendesk's Service narrative and GTM initiatives, supporting various PMM functions and collaborating with cross-functional teams. Responsibilities include market insights, product strategy evangelism, messaging enablement, collaboration with internal partners, and ownership of deliverables and processes. The role requires 4-6+ years of experience in product marketing, superior analytical and problem-solving skills, a customer-first mentality, and a BA/BS or equivalent degree.

Lead and manage a team of engineers in product planning and development, enhance team skills and performance, ensure efficient SRE processes, and improve the lifecycle of services from inception to deployment.