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The Principal Customer Success Manager will build relationships with Enterprise customers, ensuring customer retention, driving expansion, and aligning with sales to achieve measurable outcomes using Zendesk solutions.

The Strategic Pursuit Lead at Zendesk leads high-value enterprise opportunities, leveraging CX expertise to secure deals and drive revenue through consultative selling and executive alignment.

As a Staff Software Engineer, you will lead the design and delivery of scalable applications and backend services while mentoring engineers and influencing architecture.

The role involves building and improving backend systems for real-time voice AI conversations, developing integrations, and enhancing platform performance and reliability.

As a Senior Backend Engineer, you will design and maintain data connectors, build resilient data pipelines, and collaborate on analytics infrastructure for AI products at Zendesk.

The role involves architecting a shared platform for AI-driven customer service solutions, ensuring reliability and extensibility while collaborating with cross-functional teams.

The Business Development Representative engages prospects and qualifies opportunities to develop the sales pipeline, collaborating with the sales team and driving outbound efforts.

The Product Owner will drive employee experience with collaboration platforms, manage roadmaps, conduct user research, and champion digital tool optimization.

The role involves developing and deploying ML solutions, focusing on LLMs and deep learning, while ensuring alignment with business objectives and tech best practices.

The Software Backend Engineer will build and maintain backend services, contributing to architecture decisions, improving reliability and scalability, and collaborating across teams to deliver high-quality AI products.