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Provide administrative support to property management staff, handle communications with tenants, vendors, and clients, maintain records and reports, manage calendars and meetings, and prioritize tasks to ensure smooth day-to-day office operations.

Process homeowner association delinquencies: set/maintain statuses, generate notices, manage lien filings and attorney/collection packages, handle reimbursements, interact with branches, attorneys, and print house, and ensure compliance with association policies.

Provide administrative support to the property management team: handle communications, maintain records and reports, manage calendars and meetings, coordinate stakeholders, and deliver customer service to tenants, clients, and vendors to ensure efficient office operations.

Provide bilingual (English/Spanish) front-desk and administrative support for an HOA: greet visitors, respond to inquiries, manage correspondence and data entry, organize files, inspect property for rule compliance, send and follow up on violation notices, and assist with architectural review paperwork.

Lead a property management branch in Orlando: manage Community Association Managers, oversee operations and finances, drive growth and client satisfaction, ensure compliance, and report to senior leadership.

Lead business development and referral growth by identifying prospects and referral sources, developing sales strategies, achieving revenue goals, maintaining client relationships, and coordinating with managers to deliver projects and improve retention.

Serve as primary liaison to HOA boards and homeowners; travel to communities for meetings, inspections, and events; prepare annual disclosure and financial packages; review monthly financials and provide recommendations for capital expenditures; oversee vendors and deliver customer service and conflict resolution. Other duties as assigned.

Manage and service client insurance accounts for an associations-focused agency: maintain client relationships, handle policy changes and renewals, coordinate with underwriting and claims, identify cross-sell opportunities, and ensure high client satisfaction.

Prepare and reconcile multiple bank accounts, manage positive pay processes, support month‑end close (journal entries, accruals), maintain the general ledger, assist with external audits, enforce internal controls, and collaborate with AP/AR/Payroll to ensure accurate financial reporting.

Provide clerical and administrative support to Community Managers and homeowners: prepare meeting and disclosure packages, update association and homeowner records in C3, process mail/print/scan jobs, assist with ARB applications and community inspections, issue access credentials, support delinquency monitoring, prepare homeowner communications, and coordinate with vendors, board members, and corporate resources.