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Lead a property management branch in Orlando: manage Community Association Managers, oversee operations and finances, drive growth and client satisfaction, ensure compliance, and report to senior leadership.

Lead business development and referral growth by identifying prospects and referral sources, developing sales strategies, achieving revenue goals, maintaining client relationships, and coordinating with managers to deliver projects and improve retention.

Serve as primary liaison to HOA boards and homeowners; travel to communities for meetings, inspections, and events; prepare annual disclosure and financial packages; review monthly financials and provide recommendations for capital expenditures; oversee vendors and deliver customer service and conflict resolution. Other duties as assigned.

Manage and service client insurance accounts for an associations-focused agency: maintain client relationships, handle policy changes and renewals, coordinate with underwriting and claims, identify cross-sell opportunities, and ensure high client satisfaction.

Prepare and reconcile multiple bank accounts, manage positive pay processes, support month‑end close (journal entries, accruals), maintain the general ledger, assist with external audits, enforce internal controls, and collaborate with AP/AR/Payroll to ensure accurate financial reporting.

Provide clerical and administrative support to Community Managers and homeowners: prepare meeting and disclosure packages, update association and homeowner records in C3, process mail/print/scan jobs, assist with ARB applications and community inspections, issue access credentials, support delinquency monitoring, prepare homeowner communications, and coordinate with vendors, board members, and corporate resources.

Supervise and administer homeowner associations per management agreements. Serve as liaison to boards, homeowners, vendors; manage budgets, financial reporting, vendor procurement, staff oversight, inspections, and community databases. Prepare board packages and attend meetings; ensure compliance and follow-up on actions.

Drive new business and expand the residential property management portfolio across NYC through proactive outreach, cold calling, networking, and relationship-building with boards, owners, and brokers. Research prospects, track leads, maintain client communication, assist with proposals and marketing materials, and coordinate meetings with senior leadership to convert opportunities into long-term management relationships.

Provide administrative support to Community Managers for HOA communities: greet clients, communicate with boards and homeowners, schedule/prepare board meetings, assist with financial reporting and vendor coordination, and contribute to monthly management reports.

Manage daily accounting operations, maintain general ledger, payroll, and AP; prepare financial statements, budgets, variance analysis, and audit support; develop policies and coach staff to ensure GAAP compliance and financial accuracy.