Top Tech Jobs & Startup Jobs

Lead customer and marketplace operations across parents, childcare providers, and employers. Manage multichannel and AI-powered support, handle escalations, improve enrollment and retention, drive revenue, oversee provider service vendors, and build scalable workflows, tools, policies, and team operating systems. This hands-on role requires direct customer interaction, operational and financial judgment, metric ownership, cross-functional collaboration with product and engineering, and team leadership in a fast-paced startup environment.

Lead a small support team to operate Zendesk-based phone and ticket support, own SLAs/CSAT/NPS, and build AI-powered workflows (Lorikeet, OpenClaw, Hermes) to automate tier-1 support and convert recurring issues into product requirements by partnering with engineering and product.

The Senior Full Stack Engineer will design, build, and deliver scalable features, improve system performance, and collaborate with product and design teams. Responsible for the entire development lifecycle and enhancing productivity with modern tools, including AI.

Lead the implementation and customer success teams for Wonderschool's government and enterprise clients, ensuring successful deployments and long-term customer retention and expansion.

The Provider Growth & Success Manager aids childcare providers in launching and growing their businesses through coaching, business support, and product enablement, ensuring successful enrollment and operational efficiency.

The role involves managing the full sales cycle of Wonderschool's platform to child care providers, including outreach, demos, and closing deals, while handling a mix of inbound and outbound leads.

Lead delivery for state and enterprise software engagements: own project plans, client cadence, acceptance criteria, change control, dependency management, risk reporting, and playbook development while coordinating product and engineering for timely integrations and contract compliance.

The Government Account Executive will manage full-cycle government sales, build relationships with stakeholders, and navigate procurement processes while traveling 40% of the time.

Lead government sales efforts by scaling existing strategies, managing a sales team, and closing significant SaaS contracts with government agencies.

The AI Product Manager will engage directly with customers to improve onboarding experiences, utilizing AI to streamline processes and enhance customer satisfaction.