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Designs, develops, and delivers technical and onboarding training for Risk Management Operations. Facilitates onsite and remote sessions, creates tests and materials, maintains a central repository, conducts needs analysis, delivers assessments and metrics, and collaborates with business leaders to support employee learning and retention.

Support internal communications and enablement for 120+ sales and service reps: create and manage newsletters, multimedia content, and sales enablement platform; govern content; run content calendars and vendor relationships; partner with stakeholders; monitor engagement metrics and recommend improvements; support training and events.

Create and manage internal communications for 120+ field sales and service reps, including a weekly e-newsletter, intranet content, videos, and analytics. Coordinate editorial planning with stakeholders, maintain content accuracy, train field reps on tools, and deliver engagement reporting and recommendations to improve sales communications and enablement.

The Software Product Manager develops strategies for software products, manages product portfolios, leads teams, and engages with stakeholders to ensure profitability.

Lead and set strategy for enterprise application development, architecture, QA, and delivery. Align technology with business goals, manage internal and external development teams, drive Agile practices, oversee acquisitions/integrations, set standards, budgets, and performance benchmarks to ensure secure, scalable, high-quality product delivery.

The Agile Software Product Owner manages product backlogs, collaborates with stakeholders, guides teams, and leads Agile practices to enhance product efficiency and business outcomes.

The Client Experience Coordinator will manage client relationships, ensuring satisfaction through effective communication, data analysis, and issue resolution. Responsibilities include data entry, problem-solving, and collaboration with internal teams to improve client experience.

The Escrow Specialist ensures loan collateral coverage compliance, conducts verifications, assists with workload support, and provides professional development guidance.

The Flood Specialist I ensures flood insurance compliance by verifying documentation, communicating with insurance agents and lenders, and supporting internal audits.

Responsible for sales commission administration, managing inquiries from sales reps, performing audits, and supporting compensation processes with strong analytical skills.