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Apply ML and AI tools to support operations data: build forecasting models (Prophet), design LLM classification pipelines, implement embeddings and vector search, write Python data pipelines and visualizations, query Snowflake, and translate model outputs into clear narratives for ops leadership.

Lead planning, coordination, and delivery of global infrastructure and operations initiatives. Mentor project managers, enforce governance, drive change and risk management, own portfolio budgets, and provide executive reporting to ensure timely, budget-conscious delivery.

Design, prototype, and productionize LLM-powered tools and integrations for customer support (agent assist, triage, summarization, retrieval). Build data pipelines, sandbox environments, monitoring, and metrics; integrate with Salesforce, TheLoops, Ask Sovi, and analytics systems; evaluate models and vendors, and collaborate with conversation designers and platform teams.

As a Junior Accountant, you'll ensure financial accuracy and compliance, maintain books of accounts, and support bookkeeping activities as part of a global finance team.

As a Senior Accountant, you will supervise financial transactions, ensure statutory compliance, support audits, mentor junior accountants, and manage financial accuracy in a global SaaS environment.

Drive expansion and revenue within existing enterprise accounts by developing strategic sales engagement plans, reviewing contracts for upsell opportunities, managing pipeline and forecasts, negotiating renewals, and using Salesforce.com to track performance. Act as a trusted advisor to ensure customer satisfaction and meet/exceed quota targets.

Drive enterprise sales for Sovos cloud tax-compliance solutions by prospecting, managing full sales cycles, building C-suite relationships, executing account-based strategies, meeting revenue targets, expanding accounts, maintaining pipeline and forecasts, and providing industry insights to support strategic decisions.

Provide regional sales engineering expertise for tax information reporting and digital identity solutions in Chile/LATAM. Lead and mentor Sales Engineers, support discovery, demos, RFP/RFI responses, onboarding handoffs, trainings, and presentations while ensuring customer satisfaction and compliant, secure solutions.

Own and build the full financial data pipeline: design Snowflake schema and dbt model architecture, deliver ingestion and transformation with tests and docs, ensure pipeline reliability through financial close (on-call), establish data quality and governance, partner with analytics and finance stakeholders, extend models to OPEX/COGS/ASC 340-40, and support AI consumers with row-level security and freshness SLAs.

Lead and coach multiple SUT delivery teams on Agile at scale, facilitate sprint ceremonies and QVP planning, analyze delivery metrics, drive continuous improvement, enable AI adoption (Claude/ChatGPT), maintain Jira/Confluence resources, and coordinate seasonal readiness for high-volume events.