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Lead and scale the Gateway Security engineering team building large-scale email/file/URL scanning systems. Collaborate with cross-functional teams, recruit and develop talent, manage technical risk, enforce coding and QA standards, optimize AWS usage and costs, and drive continuous improvement for high-quality backend services in hybrid cloud/on-prem environments.

Manage and grow existing mid-market accounts through upsell, retention, and account penetration. Execute account and sales activity plans, collaborate with partners, maintain CRM and KPIs, forecast pipeline, conduct customer reviews, and travel to client sites to drive incremental revenue and meet quota.

Lead and develop a team of 4-6 Channel Account Managers across regions to drive partner-generated pipeline, revenue, and retention. Own quota attainment, territory and channel business plans, partner recruitment and activation, executive partner relationships, incentive design, cross-functional GTM, and regular performance reporting. Requires hiring, coaching, and performance management to scale partner-led growth.

Provide post-sales managed services for Mimecast products, support and optimize email security features, analyze threats, handle customer cases and escalations, produce reports, engage cross-functionally, and support global customers on a shift schedule.

Drive new enterprise business in ANZ by prospecting, building executive relationships, working with channel partners, executing sales plans, meeting KPIs/OTE, managing CRM and reporting, and collaborating across functions to exceed regional targets.

The Cloud Partner Manager will drive revenue growth through hyperscaler marketplaces, manage business plans, and maintain strategic partnerships with cloud providers to enhance market presence and achieve sales targets.

Respond to customer RFIs/RFPs and security questionnaires as the technical SME; translate technical controls into customer-facing answers; maintain response libraries; evaluate AWS cloud security posture; support SOC 2/ISO 27001 audits when possible; identify control gaps and recommend remediation; communicate status and risks to stakeholders.

Lead customer-focused cross-sell and expansion campaigns by analyzing product usage, designing lifecycle communications, enabling Sales and Customer Success, and measuring campaign impact to drive retention, advocacy, and revenue expansion.

Sell MimecastIncydr to drive new and expansion revenue by building accounts, engaging security buyers (CISOs, IT, Risk/Compliance), delivering product demos, maintaining Salesforce CRM hygiene, and partnering with cross-functional sales and channel teams to exceed targets.

Manage a portfolio of ~50 customers, focusing on upselling products, achieving sales targets, and preventing churn while guiding customers through cybersecurity solutions.