Mid-Enterprise Account Manager

Posted 4 Days Ago
Be an Early Applicant
London, England, GBR
In-Office
116K-174K Annually
Mid level
Information Technology • Security • Software • Consulting
The Role
Manage a portfolio of ~50 customers, focusing on upselling products, achieving sales targets, and preventing churn while guiding customers through cybersecurity solutions.
Summary Generated by Built In

Are you ready to redefine your career in cybersecurity while making a real impact? At Mimecast, we’re not just protecting businesses from evolving threats – we’re leading the charge in Human Risk Management. Every customer you engage with builds something bigger: for them, for us, for our communities – and for you. When we grow, you grow.

About the Role

We’re looking for an exceptional Account Manager to oversee a portfolio of ~50 customers (1000–3000 employees), focusing on upselling new and existing products. As the main point of contact for these accounts, you’ll be their trusted advisor, guiding them through Mimecast’s cutting-edge technology stack and helping them tackle today’s cybersecurity challenges.

What You’ll Do

  • Achieve and exceed monthly/quarterly/annual upsell revenue targets.
  • Prevent churn and mitigate downsell within your assigned accounts.
  • Partner with the Channel Development Team to create and execute impactful account plans.
  • Drive incremental revenue by selling new technology into existing customers.
  • Follow a proven end-to-end sales methodology to close deals efficiently.
  • Continuously develop your skills through training and knowledge-building sessions.

What You’ll Bring

We’re looking for a driven, dynamic, and results-oriented professional with:

  • Proven IT or SaaS sales experience (3+ years).
  • A proven track record of meeting and exceeding revenue quotas.
  • Experience working with corporate IT teams and selling through Channel partners.
  • Familiarity with Salesforce CRM and the ability to manage customer relationships effectively.
  • Strong communication skills, a positive outlook, and a “can-do” attitude.
  • Knowledge or experience in cybersecurity, email/messaging, or enterprise IT is a huge plus!

Here’s what sets us apart:

  • We Set You Up to Win: With top-tier enablement, smart coaching, and actionable insights, you’ll have everything you need to smash quotas and close deals with confidence.
  • Your Career, Your Path: Whether you want to lead, specialize, or pivot, your next step is yours to shape. Competitive commissions, clear progression, and opportunities to make an impact – your success is about more than your numbers.
  • Make an Impact: Be at the forefront of cybersecurity innovation, protecting businesses and driving change in a powerful, connected community.

Ready to Take the Lead?

Mimecast: Where Innovation Meets Opportunity. If you’re ready to push boundaries, grow your career, and make an impact, we’d love to hear from you. Let’s build something extraordinary - together!

The OTE salary range for this position is £116,000−£174,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

#LI-HO1

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Skills Required

  • Proven IT or SaaS sales experience (3+ years)
  • Proven track record of meeting and exceeding revenue quotas
  • Experience working with corporate IT teams and selling through Channel partners
  • Familiarity with Salesforce CRM
  • Strong communication skills

Mimecast Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mimecast and has not been reviewed or approved by Mimecast.

  • Fair & Transparent Compensation Pay is characterized as solid and competitive relative to similar companies, with a wide range of role-based salary outcomes. Compensation satisfaction is reinforced by frequent references to pay feeling fair for the work in multiple contexts.
  • Healthcare Strength Health insurance is repeatedly described as a strong part of the package, often paired with other core benefits. The overall benefits bundle is framed as comprehensive and supportive of employee and family health needs.
  • Wellbeing & Lifestyle Benefits Workplace perks such as flexible hours, hybrid/remote options, free meals, and on-site fitness amenities are consistently presented as meaningful additions to total rewards. These perks appear to materially improve day-to-day employee experience beyond base pay.

Mimecast Insights

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The Company
HQ: London
1,916 Employees
Year Founded: 2013

What We Do

Relentless protection. Resilient world. Mimecast (NASDAQ: MIME) was born in 2003 with a focus on delivering relentless protection. Each day, we take on cyber disruption for our tens of thousands of customers around the globe; always putting them first, and never giving up on tackling their biggest security challenges together. We are the company that built an intentional and scalable design ideology that solves the number one cyberattack vector – email. We continuously invest to thoughtfully integrate brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast is here to help protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. Learn more about us at www.mimecast.com.

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