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Provide advanced Tier 2 technical support for SolarWinds monitoring and infrastructure software: troubleshoot escalated cases across network, system, security, and database environments; partner with engineering; create documentation and KB articles; mentor Tier 1; and advise customers on configuration, integrations, and best practices to ensure long-term success.

Provide Tier 2 technical support for SolarWinds monitoring and infrastructure products: troubleshoot escalated cases across network, system, security, and database environments; collaborate with Tier 3 and engineering on bugs and workarounds; create documentation and knowledge base articles; mentor Tier 1; and guide customers on configuration, integrations, and best practices to improve product reliability and satisfaction.

Provide Tier 2 technical support for SolarWinds network management software via phone, email, and remote sessions. Troubleshoot network and server issues, manage tickets in CRM/SLG, escalate to advanced teams, author knowledge-base articles, collaborate with development and application engineers, and mentor Tier 1 staff.

Provide Tier 2 technical support for SolarWinds monitoring and infrastructure products: troubleshoot escalated cases across network, system, security, and database issues; collaborate with Tier 3 and engineering; create documentation and KB articles; mentor Tier 1 reps; guide customers on configuration, integrations, and root cause analysis to improve product quality and customer satisfaction.

Provide technical support for SolarWinds network management software via phone, email, and remote sessions. Troubleshoot network and server issues, manage tickets in SLG/CRM, escalate to advanced teams, author knowledgebase articles, collaborate with Tier 1, Application Engineers, and Development, and maintain product knowledge to ensure high customer satisfaction.

Lead and scale a Marketing PMO: define operating model, build and manage a PMO team, prioritize and govern a global marketing portfolio, integrate marketing technologies, optimize workflows, enable analytics-driven reporting, drive cross-functional stakeholder alignment, and ensure on-time, on-budget delivery of campaigns, launches, and events.

The Senior Manager of SEO will drive organic search performance, manage SEO campaigns, analyze performance data, and collaborate with cross-functional teams to optimize marketing initiatives.

This internship involves writing code, ensuring high-quality maintenance, and collaborating with teams in an Agile environment. Interns will develop technical and soft skills while working on distributed systems and SaaS.

Own end-to-end integration lifecycle: develop, migrate, and support data pipelines from legacy .NET/SAP CPI to GCP (BigQuery-centric). Ensure secure PII handling (PGP, SSH, Secret Manager), maintain schedules, provide Tier-3 support, and evolve systems toward Vertex AI automation.

As a Software Engineering Intern, you'll collaborate in an agile team to write and test code, maintain high-quality standards, and grow technical and soft skills in a supportive environment.