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Manage and grow RSA’s channel and alliance relationships across the DACH region, including distributors, VARs, resellers, MSPs, and Microsoft. Responsibilities include partner onboarding, joint business planning, pipeline and forecast management, co-selling, co-marketing, enablement, executive relationship development, and partner performance tracking. The role drives indirect revenue growth, identifies sales opportunities, supports strategic alliance initiatives, and coordinates partner-led go-to-market activities.

Manage the Americas channel partner program, including onboarding, training, certifications, partner data, Salesforce support, marketplace operations, and KPI reporting. Analyze partner performance and identify growth opportunities across channel initiatives. Deliver partner presentations, communications, enablement materials, and business reviews while collaborating with sales, marketing, and global teams. Improve operational processes and support partners across AWS, Azure, distributor, and Microsoft marketplace ecosystems.

Develop and maintain pricing models, price books, SKU lifecycles, pricing increases, and commercial analysis. Partner with Product Management, Sales, Finance, Marketing, Revenue Operations, IT, and Channel Operations to support deal reviews, negotiations, packaging proposals, reporting, and pricing implementation. Provide scenario modeling, competitive and margin analysis, pricing recommendations, process improvements, and stakeholder enablement while ensuring accurate, deadline-driven execution.

Provides technical pre-sales support for RSA identity and access management solutions. Responsibilities include customer discovery, presentations, demonstrations, RFI/RFP responses, requirements gathering, proof-of-concept leadership, solution evaluation support, functional specifications, partner enablement, and technical relationship management. The role requires enterprise software, field sales support, identity management, application integration, communication, and customer-facing consulting expertise.

Drive revenue growth through RSA’s North American channel ecosystem by managing national partners, building pipeline, supporting partner-led opportunities, and closing enterprise and public-sector deals. The role develops joint go-to-market plans, enables partners, collaborates with field sales, monitors pipeline and partner performance, positions cybersecurity and cloud solutions, and serves as the primary contact for partner sales activity.

Provides expert technical support for RSA identity and access management products, diagnosing complex software, hardware, system, database, network, and application-server issues. Manages escalated customer cases, communicates solutions, documents knowledge, collaborates with Engineering and Product teams, mentors support engineers, leads global training sessions, and participates in a 24/7/365 support rotation.

Leads RSA’s North America Channel Sales strategy, revenue performance, partner ecosystem, and Channel Manager team. Builds relationships with distributors, solution providers, regional partners, cloud marketplaces, and strategic alliances. Drives partner-sourced and partner-influenced growth through business planning, enablement, demand generation, forecasting, analytics, and cross-functional collaboration. Expands adoption of RSA’s identity security portfolio while developing scalable programs, strengthening operational rigor, and cultivating future channel leaders.

Drives revenue growth through RSA’s North American channel ecosystem. Builds relationships with security integrators, VARs, distributors, and services-led partners; identifies and advances partner-led opportunities; collaborates with field sales on account coverage and go-to-market plans; supports partner onboarding and enablement; monitors pipeline and partner performance; and communicates market trends and sales updates to leadership.

Writes and edits HTML- and PDF-based product documentation for end users and administrators. Collaborates with UX design, engineering, and product management teams in an agile environment; learns products through installation, configuration, and testing; incorporates customer input; and advocates for clear, user-focused content.

Serve as the internal RSA Governance & Lifecycle subject matter expert for international pre-sales. Design and deliver complex proofs of concept, technical workshops, demonstrations, integrations, workflows, and reference environments for identity governance and administration use cases. Collaborate with customers, partners, Product Management, and Engineering, provide technical enablement, and support strategic engagements across EMEA and APJ through international travel.