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The Cloud Site Reliability Engineer I will oversee cloud infrastructure reliability, manage incidents, optimize performance, and mentor junior engineers, ensuring operational excellence.

Lead a cloud operations engineering team to ensure scalable, secure, highly available cloud infrastructure. Provide technical leadership, troubleshoot Linux systems, author automation and scripts, run RCA, liaise with customers, and improve operational processes.

The Data Engineer II will design and build data pipelines, manage infrastructure, ensure data quality, and optimize performance for analytics products.

Design, build, test, and maintain scalable software components and services on Zafin's platforms and AIOS. Participate in design discussions, code reviews, troubleshooting, deployments, and documentation while collaborating with product managers, architects, and engineers. Contribute to engineering best practices, quality, and continuous improvement.

Lead adoption and change workstreams for AIOS implementations: assess readiness, design engagement and enablement, facilitate executive alignment, measure adoption, and embed AI agent capabilities into operating models to deliver sustained business value.

Define banking business rules, policies, and exception logic for AI agents; redesign human+AI workflows; lead discovery workshops; translate domain intent into operational logic; validate agent behavior with stakeholders; quantify automation opportunities and support UAT and implementation readiness.

Lead client engagements for AIOS-driven transformations in regulated banking: own roadmap, measurable business outcomes, governance, adoption, and progressive capability transfer while managing cross-functional teams and executive stakeholder alignment.

Prepare, structure, govern, and maintain knowledge assets for AI agents. Perform content cleanup, metadata tagging, taxonomy management, research, documentation, and governance to ensure compliant, auditable, and production-ready knowledge for regulated banking engagements.

Create, maintain, and evolve comprehensive documentation for Zafin's AIOS platform and AI agent solutions. Translate complex AI/ML and banking workflows into clear guides, API and operational docs, release notes, and multimedia training. Conduct technical interviews and research, manage version-controlled repositories, work in Agile teams, and ensure compliance. Senior responsibilities include setting documentation standards, owning content architecture, and mentoring junior writers.

Perform functional, regression, and integration testing of banking backend applications. Validate backend data processing, file workflows, and APIs using Postman and SQL. Design and execute test cases, log defects in Jira, collaborate with developers and analysts, and contribute to QA best practices and continuous improvement.