Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.
Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.
Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.
Product & Pricing Consultant III
What is the Opportunity?
As an integral member of the Customer Experience and Onboarding, the Product & Pricing Consultant II, will work with customers to successfully implement our product. You will obtain product expertise and gain the ability to explain, configure and demonstrate functionality to our customers and partners. You will collaborate with internal and external stakeholders to achieve successful outcomes for our customers.
Who We Are Looking For
- Elicit, clarify, and document business requirements
- Strong ability to articulate key functional capabilities of SaaS solution suite
- Lead in fit-gap analysis exercise to assess business requirements and align them with out of the box capabilities and work closely with cross-functional teams to determine action plan to address gaps
Job Description
- Establish user stories and backlog items, and prepare test specifications utilizing agile methodology
- Prepare key implementation deliverables business requirements documentation, functional specification document and test strategy document
- Organize and execute functional tests as well as integration tests within and across functional areas
- Articulate the solution as part of the enterprise from a business perspective
- Proven track record of delivering strategy and transformation engagements for global banking clients.
- Deep expertise in Retail, Corporate, or Commercial Banking.
- Experience in one or more of the following domains:
- Product & Pricing Strategy
- Rates & Fees Management
- Billing & Revenue Optimization
- Deposits & Payments
- Relationship Pricing
- Core Banking Transformation
- Banking Operating Model & Process Transformation
Must Have:
- Bachelor’s degree (relevant experience can alternatively be considered) in Computer Science, Finance, or related fields.
- 5+ years of experience in Business Analysis or Functional consulting in the Banking industry
- Data analytical skills; ability to analyze and triage new configuration requests on the Zafin application
- Broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and capabilities, enabling technologies, and governance within the banking and financial services domain
- Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
- Team player, able to collaborate and work effectively at all levels of the organization with the ability to influence others to move toward consensus
- Goal-oriented, getting the job done in a positive, reliable, and inspiring manner
- Strong situational analysis and decision-making abilities
- Strong negotiation skills bundled with the ability to explain details/recommendations to customers logically
- Proactive attitude, high willingness, and capability to pick up and slice complex requirements quickly while collaborating closely within a fast-paced environment
- Ability to act as liaison conveying information needs of the business accurately to both internal and external stakeholders.
What This Can Become A path toward Principal Consulting, Banking Solution Leadership, Product Strategy, Strategic Accounts or broader Customer Enablement leadership.
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Benefits and eligibility may vary depending on location, employment type, and applicable plan or policy terms.
Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings here zafin.com/careers
Additional Job Details
Vacancy Status: Open Position to be filled
Mode of Work: Hybrid in Trivandrum (3 days in office)
Accessibility and Accommodations
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
Skills Required
- Bachelor’s degree in Computer Science, Finance, or a related field; relevant experience may be substituted
- 5+ years of experience in business analysis or functional consulting within the banking industry
- Deep expertise in retail, corporate, or commercial banking
- Experience with product and pricing strategy, rates and fees management, billing and revenue optimization, deposits and payments, relationship pricing, core banking transformation, or banking operating model and process transformation
- Data analytical skills and ability to analyze and triage configuration requests in the Zafin application
- Ability to elicit, clarify, document, and communicate business requirements
- Experience articulating SaaS solution capabilities and conducting fit-gap analysis
- Ability to create user stories, backlog items, business requirements, functional specifications, and test strategy documentation using agile methodology
- Experience organizing and executing functional and integration testing
- Exceptional written, verbal, and visualization-based communication skills
- Ability to collaborate across organizational levels and influence stakeholders toward consensus
- Strong situational analysis, decision-making, negotiation, and problem-solving skills
- Proactive ability to quickly understand and decompose complex requirements in a fast-paced environment
- Ability to act as a liaison between internal and external stakeholders
What We Do
Zafin, the global leader in SaaS cloud-native product and pricing solutions, is a trusted partner to the world’s most customer-centric financial institutions. Zafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues. The Zafin platform separates product and pricing from core processing to accelerate progressive modernization, enable digital transformation and deliver personalization at the relationship level. A typical Zafin installation integrates easily with most back-end systems and customer-facing channels to increase product and pricing efficiency and agility, drive interest and non-interest income, and deliver a positive ROI—often in one year or less.
