Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.
Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.
Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.
Senior Project Manager - Job Description
What is the Opportunity?
This is not a conventional project management role. We are looking for a transformation leader who can take ownership of complex, customer-facing banking technology programs and bring together business, product, engineering, architecture and executive stakeholders to deliver measurable outcomes. You will lead major SaaS implementation and transformation engagements for global financial institutions — navigating complexity, challenging assumptions, managing competing priorities and creating confidence with senior client stakeholders. We want someone who can move comfortably between the boardroom and the delivery room. What You Will Do Own complex banking technology programs from mobilization through implementation and go-live. Job Description | Confidential 2
Act as a trusted delivery partner to senior client stakeholders. Translate strategic objectives into executable transformation roadmaps. Lead globally distributed Product, Engineering, Architecture, QA and Consulting teams. Own program economics, governance, scope, risks, dependencies and executive reporting. Anticipate delivery problems before they become escalations. Challenge clients and internal teams constructively when a better path exists. Create a culture of accountability, pace and high performance. Capture lessons and establish repeatable transformation practices across Customer Enablement. Who We Are Looking For You will likely bring 12–16 years of experience, including significant ownership of complex enterprise or banking transformation programs. We are particularly interested in talent from: Big 4 or leading consulting firms with banking transformation experience; leading major technology/change programs working with banking technology/product companies; or high-growth enterprise SaaS organizations. You should demonstrate: experience leading large, complex, multi-stakeholder programs; strong banking/BFSI domain understanding; executive-level communication and stakeholder management; commercial and financial discipline; excellent problem structuring and decision-making; strong knowledge of Agile, SDLC and enterprise SaaS delivery; and the ability to influence without relying on hierarchy. PMP/PRINCE2/PMI-ACP or equivalent is valuable, but transformation leadership matters more than Job Description | Confidential 3
certification. A strong academic foundation from a highly regarded institution and evidence of sustained performance in demanding environments will be valued. What This Can Become Successful leaders can progress toward major account/transformation leadership, portfolio leadership and senior Customer Enablement roles.
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Benefits and eligibility may vary depending on location, employment type, and applicable plan or policy terms.
Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings here zafin.com/careers
Additional Job Details
Vacancy Status: Open Position to be filled
Mode of Work: Hybrid in Trivandrum (3 days in office)
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
Skills Required
- 12–16 years of professional experience
- Experience owning complex enterprise or banking transformation programs
- Experience leading large, complex, multi-stakeholder programs
- Strong banking or BFSI domain understanding
- Executive-level communication and stakeholder management
- Commercial and financial discipline
- Excellent problem structuring and decision-making
- Strong knowledge of Agile, SDLC, and enterprise SaaS delivery
- Ability to influence without relying on hierarchy
- PMP, PRINCE2, PMI-ACP, or equivalent certification
- Strong academic foundation from a highly regarded institution
- Experience in banking transformation at a Big Four or leading consulting firm
- Experience leading major technology or change programs with banking technology or product companies
- Experience at a high-growth enterprise SaaS organization
What We Do
Zafin, the global leader in SaaS cloud-native product and pricing solutions, is a trusted partner to the world’s most customer-centric financial institutions. Zafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues. The Zafin platform separates product and pricing from core processing to accelerate progressive modernization, enable digital transformation and deliver personalization at the relationship level. A typical Zafin installation integrates easily with most back-end systems and customer-facing channels to increase product and pricing efficiency and agility, drive interest and non-interest income, and deliver a positive ROI—often in one year or less.
