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Serve as the primary strategic advisor for enterprise clients, drive adoption and ROI of Optimove's platform, engage executives, lead success planning and QBRs, advocate customer needs internally, resolve issues proactively, and educate clients on best practices and new capabilities.

Implement, manage, and report on CRM campaigns for clients; build email templates; develop CRM strategies; analyze campaign performance and segmentation; support client migrations and project coordination while collaborating with internal teams.

Support client CRM efforts by implementing, managing, and reporting email campaigns; build templates, develop CRM strategies, analyze campaign performance, assist migrations, and coordinate projects with internal teams.

Drive new business by building customer relationships, managing your own pipeline, delivering presentations and demos, outbound prospecting, qualifying leads, negotiating and closing large SaaS deals, conducting market research, and participating in joint marketing activities.

Own the vision, roadmap, and execution for Optimove's next-generation campaign execution engine and marketer command center. Drive real-time, event-driven campaign products, work with engineering on high-scale distributed systems, do product discovery with enterprise clients, define technical requirements and KPIs, and align cross-functional teams to deliver reliable, scalable campaign execution and analytics experiences.

Monitor and support production environment, handle customer integration requests, investigate and debug ETL processes, perform data QA and analysis, manage configuration, build scalable processes, and communicate directly with customers to resolve technical issues.