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受注入力、出荷・集荷指示、納期および配送進捗の管理を担当します。製品不具合や緊急交換時には関係部署・委託業者と連携して迅速な出荷を手配します。納品情報、シリアル番号、ロット番号を管理してトレーサビリティを確保し、返却品の回収状況や梱包資材在庫も管理します。

Coordinates and executes BLS/Public Safety marketing campaigns, promotional materials, social media, websites, events, and communications for medical device products. Develops localized collateral, educational content, presentations, and booth artwork; supports conferences, budgets, stakeholder communications, tenders, and marketing projects. Ensures materials meet company and regulatory requirements while maintaining product knowledge and supporting marketing leadership.

Manages customer-facing implementations of ZOLL technology solutions in emergency healthcare environments. Responsibilities include coordinating multiple projects, maintaining schedules and project plans, managing customer relationships and expectations, mitigating risks, ensuring contract compliance, supporting requirements gathering, coordinating project closure, maintaining revenue recognition accuracy, and traveling to customer sites as needed. The role also requires adherence to HIPAA, security, and accounting standards while continuously developing project management expertise.

Manage a hospital-focused sales territory for ZOLL acute care technology. Responsibilities include prospecting, lead generation, product demonstrations, RFP and proposal coordination, negotiations, deal closure, trade-show networking, sales forecasting, CRM documentation, and quota attainment. The role requires medical device sales experience, extensive travel across the territory, hospital and healthcare customer engagement, and the ability to work remotely while conducting in-person meetings and demonstrations.

Develop and maintain scalable full-stack SaaS applications across desktop, mobile, and web platforms. Responsibilities include designing and evaluating code, implementing automated testing in TDD and CI/CD environments, troubleshooting production issues, participating in Agile delivery, collaborating with product, UX, QA, and engineering teams, mentoring junior developers, and contributing to architecture, documentation, privacy, and FDA quality requirements.

Designs and maintains operational data infrastructure for smart manufacturing, including pipelines, data warehouses, ETL/ELT processes, time-series data systems, integrations, governance, and trusted datasets. Uses SQL and Python to support reporting, analytics, automation, dashboards, and operational decision-making. Partners across manufacturing and enterprise systems, investigates complex data challenges, evaluates emerging technologies, and supports advanced analytics and digital transformation initiatives.

Develop and execute partner marketing strategies for ZOLL distribution partners across France and BENELUX. Manage co-branded campaigns, eCommerce growth plans, promotions, demand generation, product launches, events, marketing assets, and brand compliance. Collaborate cross-functionally with sales, digital marketing, product marketing, and enablement teams. Analyze campaign performance, report ROI, optimize investments, and localize French-language materials. The role requires managing multiple projects, budgets, partner relationships, and up to 30% international travel.

Coordinates warehouse inbound and outbound operations, inventory control, quality inspections, Korean regulatory labeling, UDI verification, and hazardous-material handling. Prepares export documentation, supports customs clearance, coordinates carriers and freight forwarders, tracks shipments, maintains audit-ready records, and communicates delivery updates. The role also supports process improvements, 5S standards, inventory accuracy, and compliance with KGSP, GDP, and company procedures.

Develop, test, deploy, integrate, and maintain full-stack and Windows business applications using C#/.NET and SQL Server. Build REST/SOAP integrations, manage JSON/XML exchanges, create SSRS and Power BI reports, support MES/Camstar and Five9 workflows, and troubleshoot complex application and data issues. Collaborate with stakeholders throughout the software lifecycle, improve existing processes, and provide technical guidance to less-experienced team members.

The Technical Product Support Specialist II manages complex technical inquiries for ZOLL products, providing advanced troubleshooting, collaboration across teams, and contributing to knowledge base improvements.