Top Tech Jobs & Startup Jobs

Lead industrial and mechanical design for next-generation payment terminals from concept through mass production. Responsibilities include product ideation, sketching, rendering, enclosure and assembly design, CMF and packaging specifications, DFM, tolerance analysis, simulations, prototyping, supplier collaboration, validation, FAI, pilot production, BOM management, documentation, compliance, and hardware durability improvements.

Develops and manages training programs for Product Support and Risk Operations teams. Responsibilities include designing curricula, e-learning and instructor-led materials, assessments, and blended learning solutions; analyzing training metrics; evaluating program impact; partnering with stakeholders; responding to ambiguous training needs; and harmonizing training across global delivery centers.

Lead architecture and technical roadmaps for Stripe’s documentation infrastructure. Design and build scalable full-stack services, integrate AI/LLM capabilities, establish engineering standards, author design documents, improve testing and reliability, resolve production issues, and coordinate complex initiatives across multiple engineering teams.

Lead the technical strategy and architecture for Stripe’s card issuing platform. Design and maintain highly available APIs, backend services, authorization flows, spending controls, and cardholder systems handling large-scale financial transactions. Drive infrastructure investments, cross-functional initiatives, technical roadmaps, engineering standards, and operational reliability. Influence leadership, resolve production issues, and mentor senior engineers while supporting geographic expansion and new card program models.

Manage enterprise customer relationships throughout the post-sale lifecycle, driving adoption, retention, renewals, expansion, and satisfaction. Deliver workshops, business reviews, payment insights, and product guidance while advising customers on optimizing Stripe. Partner with account executives, technical account managers, and internal teams to resolve issues, surface growth opportunities, advocate for customer needs, and communicate feedback to product and engineering stakeholders.

Lead Stripe’s Payments Performance Strategists across Southeast Asia and Greater China. Build and scale the regional team, establish its strategy and consultative approach, coach employees, and partner with sales, customer success, product, R&D, and leadership. Advise strategic customers on payment optimization, conversion, fraud, costs, and cross-border flows; support product adoption, go-to-market initiatives, training, executive briefings, and customer engagement. Help improve Stripe products and strengthen its reputation within the payments industry.

Lead and scale a Greater China Customer Success team serving strategic enterprise customers. Responsibilities include recruiting, coaching, developing team strategy, driving revenue and performance metrics, managing operations, advising on account strategies, serving as an executive sponsor, collaborating cross-functionally, and traveling within Greater China to strengthen customer relationships.

Leads Stripe’s partner development and joint go-to-market efforts with Accenture and other global systems integrators across EMEA. Builds partner strategies, joint solutions, enablement programs, sales pipelines, and co-sell motions. Coordinates cross-functional teams, supports deal execution, conducts account mapping and partner workshops, reviews pipeline accuracy, and brokers internal resources to achieve quarterly revenue goals. Maintains strong relationships with partners and represents their interests within Stripe.

Sell and drive revenue for Stripe Tax across APAC, including Southeast Asia, Greater China, Australia, and New Zealand. Lead complex customer discussions, acquire new clients, expand existing accounts, explain tax solutions to technical and executive stakeholders, and negotiate bespoke agreements. Develop go-to-market playbooks, collaborate with product and technical teams, guide customers through implementation, and identify growth opportunities through industry and market knowledge.

Assess and underwrite credit risk for small and mid-size merchants by analyzing financial statements, cash flow, and business models. Monitor portfolio risk, identify trends, recommend mitigation strategies and process improvements, and partner with global operations to implement analytics-driven solutions. Help build a new operations team and contribute to risk policy and system gaps.