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Investigate and triage sanctions screening alerts, perform due diligence on potential matches, monitor transaction patterns for financial crime, escalate high-risk cases, maintain documentation, ensure regulatory compliance, collaborate with KYC/Compliance/Engineering, communicate with customers in Japanese/English, meet KPIs and complete required trainings.

The Senior Staff Engineer will lead the development of a Risk Assessment Platform, focusing on system optimization, data integrity solutions, and technical leadership.

The Senior Compliance Manager will oversee regulatory compliance in Japan, manage relationships with regulators, and ensure products meet local laws.

Lead analytics for customer operations: build capacity planning and forecasting models, own data pipelines, develop predictive and causal inference analyses, track KPIs, standardise processes, and partner with operations, WFM, quality, and training to drive data-driven improvements.

Lead analysis of operational data to support decision-making. Build dashboards and reports, partner with operations stakeholders to identify process improvements, monitor KPIs, and inform strategic initiatives.

Drive product decisions for APAC by deriving insights from large datasets, performing funnel and A/B analysis, defining regional KPIs, mapping user journeys, and partnering with Product, Engineering, and Design to improve conversion, retention, and engagement.

Lead regulatory product compliance and risk for Latin America: advise product teams on design and controls, perform pre-launch and ongoing regulatory analysis and risk assessments, manage control environment, audit and remediation, and represent Wise with banking partners and regulators.

Lead and close partnerships with French banks for Wise Platform, build regional strategy and pipeline, refine sales processes and pricing, collaborate with product and cross-functional teams, and own commercial and financial negotiations.

Lead North American commercial pricing strategy: set prices, build proposals for new and existing products, run pricing experiments, manage quarterly pricing processes, analyze product margins and customer profitability, and partner cross-functionally with Finance, Product, Marketing, and local teams to ensure transparent, scalable pricing frameworks.

Perform enhanced due diligence (EDD) and KYC reviews for high-risk customers, analyse transaction histories and behaviour, draft SAR narratives when needed, and make risk-based onboarding and deactivation decisions. Coordinate with internal teams, support audits, mentor analysts, contribute to process improvements, and maintain compliance with AML/CFT regulations across multiple geographies. Work includes customer communications and meeting KPI targets within shift-based, hybrid on-site requirements.