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Lead product analytics for risk controls and regulatory compliance across Wise products. Build risk data infrastructure, control-performance metrics, and control-efficiency frameworks. Analyze risk reduction versus growth impact, support control testing, and partner with product, engineering, compliance, product risk, and financial crime teams. Use data to identify regional risk drivers, monitor local typologies, and influence product decisions. The role requires advanced analytics, stakeholder management, and strong knowledge of banking or financial products.

Owns technical roadmaps and delivers scalable backend systems for global KYC and onboarding. Responsibilities include designing microservices, clean APIs, asynchronous integrations, risk and compliance systems, reliability and security improvements, database optimization, and large-scale technical projects. The role also involves cross-team collaboration, mentoring, prioritization, and improving verification automation and customer experiences.

Leads independent, risk-based regulatory compliance testing across U.S. consumer protection, payments, safeguarding, state money transmission, disclosures, complaints, and remediation. Defines testing populations, evidence plans, procedures, and failure criteria; evaluates control design and operating effectiveness; analyzes data; writes findings and reports; validates remediation; challenges stakeholders; and supports examinations, audits, partner due diligence, and governance reporting.

Build and maintain the integrity layer for risk machine learning labels. Define statistical quality metrics, monitor data and labels, automate audit processes, and support end-to-end model training, evaluation, and deployment. Collaborate with Risk Intelligence, Data Engineering, and Product teams while developing reliable data pipelines and analyzing statistical behavior.

Investigate and resolve fraud and non-fraud card disputes end to end while meeting SLAs, KPIs, accuracy, and compliance requirements. The role involves maintaining operational procedures, escalating complex issues, identifying workflow improvements, documenting cases, and collaborating with Customer Support, Compliance, and Product teams on escalations and fraud trends.

Assess high-risk customers through enhanced due diligence, analyzing complex business structures, activities, sanctions, PEP exposure, adverse media, AML controls, and country risks. Serve as an escalation point and subject matter expert, mentor compliance teams, ensure quality assurance, recommend risk mitigations, improve compliance frameworks, support audits, and communicate material concerns to senior leadership.

Own regulatory compliance workflows, filings, registers, audit and inspection coordination, and compliance tooling. The role improves operational efficiency through automation and AI adoption, analyzes compliance data using analytics platforms, builds reporting dashboards, and collaborates with Compliance, Risk, Engineering, and Product teams. It also provides increasing support for regulatory advisory activities after training.

Record internal bank account movements, perform month-end closing, prepare bank reconciliations, support audits, manage recording-related queries, improve reconciliation processes, assist with team projects, and support financial risks and controls. The role requires strong bookkeeping and journal-entry experience, accounting knowledge, accuracy, autonomy, deadline management, and excellent English communication. This is a 12-month fixed-term contract based in Tallinn, Estonia.

Processes law enforcement information requests, investigates and gathers relevant data, files suspicious activity reports when required, and maintains relationships with law enforcement agencies. The role requires careful judgment, strong communication in English and Dutch or French, attention to detail, shift flexibility, and authorization to work in Estonia.

Owns the strategy, triage, and resolution of Customer Support tooling issues while improving agent uptime and reducing manual workarounds. The role administers Zendesk, SupportBase, routing engines, and analytics platforms; designs queue architectures; leads root-cause analysis and cross-functional infrastructure initiatives; and partners with Engineering, Product, Compliance, and Operations leaders to deliver scalable technical solutions and measure business impact.