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Deploys into high-risk initiatives to stabilize delivery, resolve blockers, improve predictability, and restore execution discipline. Coaches leaders, Product Managers, and teams on agile practices, prioritization, dependency management, scoping, and outcome-focused delivery. Champions Roche’s operating model, facilitates retrospectives and post-mortems, and identifies systemic issues for portfolio and business operations leadership. Requires strong analytical, coaching, and cross-functional communication skills, with willingness to travel 10–25%.

Manage order-to-cash processes, complex orders, instrument lifecycle activities, supply and demand planning, inventory, procurement, and 3PL operations. Execute purchase orders and goods receipts in SAP, maintain master data, support stocktaking and audits, and serve as an SAP SD and webshop key user. Prepare supply chain KPI reports, lead S&OP activities, collaborate with commercial and regional teams, and ensure compliance reporting. The role is based in Seoul and supports Roche Diagnostics Korea.

Install, configure, test, maintain, upgrade, and troubleshoot Roche diagnostic IT solutions onsite and remotely. Provide technical support, customer consulting, healthcare-professional training, account escalation management, and project coordination. Collaborate with global digital teams and Sales, Service, and Marketing while maintaining CRM documentation, ISO and compliance standards, safety requirements, and performance KPIs. Frequent travel to customer sites is required.

Leads global SAP FICO cost controlling and management accounting initiatives within the S/4HANA environment. Translates business needs into functional specifications, technical roadmaps, configurations, features, and user stories. Oversees integrations, data architecture, compliance, global template implementations, localizations, reporting, and system enhancements. Partners with senior stakeholders, influences domain strategy, manages complex enterprise projects, and coaches consulting teams while ensuring accounting data integrity and secure transfers to external systems.

Design and operate scalable data infrastructure for agentic and generative AI applications. Build ETL/ELT pipelines, cloud-based data solutions, vector and graph database systems, Snowflake architectures, and document-processing workflows. Integrate data pipelines with model training, fine-tuning, inference, and RAG systems while implementing monitoring, security, governance, and compliance. Collaborate with AI engineers, data scientists, product owners, and stakeholders in autonomous Agile teams, using modern DevOps and agentic software development practices.

Integrates Roche business units with the enterprise AWS Cloud Platform. Responsibilities include platform implementation and migration, troubleshooting complex cloud use cases, incident resolution, stakeholder support, infrastructure as code, DevOps, platform engineering, CI/CD, scripting, testing, and translating business needs into platform improvements.

Build and operate scalable data infrastructure for agentic and generative AI applications. Responsibilities include developing ETL/ELT pipelines, integrating structured and unstructured data, implementing vector and graph databases, supporting RAG and LLM workflows, and deploying cloud-native solutions using AWS or Azure. The role also covers Snowflake architecture, monitoring, security, compliance, performance optimization, CI/CD, containerization, and collaboration with AI engineers, data scientists, and product teams in a regulated healthcare environment.

Senior UX/UI researcher and designer responsible for researching users, designing AI-driven conversational and dynamic interfaces, prototyping workflows, conducting usability testing, and translating unpredictable AI outputs into accessible, trustworthy experiences. The role requires end-to-end ownership from ideation through testing, collaboration with Agile AI teams, and experience with LLMs, machine learning, design systems, and agentic development tools.

Lead end-to-end UX research and UI design for applied, generative, and agentic AI systems. Conduct user research, usability testing, journey mapping, prototyping, and design validation. Create conversational, dynamic, accessible interfaces that build trust in non-deterministic AI outputs, including real-time generative UI and enterprise workflows. Collaborate with agile AI engineering teams, apply design systems, and translate user needs into high-fidelity experiences and working prototypes.

Partners with Diagnostics Global Operations leadership to translate People & Culture strategy into scalable initiatives. Drives organizational transformation, talent and capability building, workforce strategy, organizational design, culture, engagement, retention, and leadership development across a global operations network. Collaborates with enabling teams and site leaders, uses data-driven insights to diagnose organizational needs, and leads change initiatives, work product teams, and cross-functional squads.