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Supports key account managers serving megabanks and securities firms. Responsibilities include visiting and negotiating with client headquarters, building relationships with financial institution staff, promoting product distribution, proposing and executing sales initiatives, coordinating internally, sharing information, preparing materials, aggregating and analyzing data, and handling related administrative tasks.

Develop, test, implement, and support B2B sales technology applications, data solutions, reporting, integrations, and automation components. Collaborate with product, engineering, QA, DevSecOps, data, and business teams in Agile delivery. Use Python, Java, SQL, REST APIs, Azure data platforms, CRM systems, Power BI, and approved AI-assisted tools. Contribute to documentation, peer reviews, secure coding, troubleshooting, defect resolution, production support, and release readiness under senior guidance.

Leads Agile execution for complex Sales Technology Scrum or Kanban teams. Facilitates delivery events, coaches teams and stakeholders, optimizes flow, manages dependencies and impediments, improves transparency and predictability, supports release readiness, and embeds AI-assisted delivery practices. Partners with product, engineering, QA, architecture, DevSecOps, vendors, and business stakeholders across CRM, marketing technology, data, and sales platforms.

Leads discovery and requirements analysis for Salesforce-based sales technology capabilities supporting group benefits sales teams. Translates business needs into user stories, acceptance criteria, process flows, wireframes, specifications, test inputs, and support documentation. Performs gap and integration analysis, supports backlog prioritization, testing, UAT, defect resolution, release readiness, and production handoff. Partners with product, architecture, engineering, QA, operations, and business stakeholders in a SAFe delivery environment, while evaluating Salesforce Einstein and AI-assisted productivity solutions.

Performs securities pricing validation, reconciliation, and data quality checks across regional markets. Investigates pricing gaps, troubleshoots escalated issues, documents root causes, supports MDM pricing testing, responds to inquiries, prepares audit and SOX evidence, collaborates with vendors and business teams, and consolidates data for reporting presentations.

Performs daily accounting functions supporting incoming and outgoing funds, including wire processing, disbursements, misdirected money, suspense reconciliations, and cash reconciliations. Analyzes financial transactions, maintains general ledger accounts, investigates discrepancies, resolves reconciliation exceptions, and improves accounting processes, controls, and compliance. Partners collaboratively across teams to ensure accurate financial records and reliable customer and business fund operations.

MetLife is seeking a Senior Software/Platform Engineer for its DevOps Engineering organization. The provided description contains limited role-specific details, but the position likely involves developing, maintaining, and improving software platforms, infrastructure, and DevOps capabilities in support of MetLife’s technology environment.

Supports Fund Management through regulatory communications, cost allocation, operational reporting, and analytics. Develops and maintains Access, Excel, SQL, and enterprise reporting solutions; integrates data across systems; improves data quality and workflows; and supports testing, validation, deployment, automation, and AI-enabled process enhancements. The role also serves as a technical subject matter expert and coordinates regulatory reporting while driving efficiency and cost savings.

Leads the design, development, and integration of enterprise B2B sales technology solutions across Salesforce, data platforms, workflow tools, AI capabilities, and related systems. Creates architecture and implementation plans, evaluates integration patterns, guides cross-functional engineering teams, and ensures scalability, security, observability, and production readiness. The role also leads technical reviews, resolves complex production issues, mentors technical staff and vendors, and supports Agile delivery, AI pilots, and continuous improvement.

Develop and support enterprise Salesforce Service Cloud capabilities, including case management, workflows, integrations, automation, and user experiences. Design secure, scalable solutions using Apex, Lightning Web Components, Flows, APIs, and declarative configuration. Collaborate with product, architecture, QA, DevSecOps, vendors, and business teams in Agile and SAFe delivery processes. Perform testing, code reviews, incident resolution, defect triage, production support, and release readiness activities while applying approved AI-assisted engineering practices.