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Conduct and manage client KYC reviews, ensure documentation meets Citi standards and local regulations, update client profiles and KYC forms, track records and approvals, follow up with clients to collect information, monitor expirations and remediation actions, and assess risk for business decisions in support of AML governance and regulatory reporting.

Lead and transform APAC custody application support from reactive incident management to proactive, resilient production management. Ensure stability, scalability, low latency and high TPS across cloud-enabled custody platforms; manage multiple teams, budgets, vendors, and senior stakeholder relationships while driving operational excellence, cost reductions and adherence to controls and compliance.

The Payments Country Product Head leads product management teams, develops strategies, manages risks, fosters partnerships, and directs product initiatives to enhance market share and compliance.

The role involves working with Trading Businesses to deliver projects, manage stakeholder relationships, define specifications, and improve Risk Management systems while applying various technical skills.

Lead the design and development of AI services, managing technical teams to create enterprise-wide Generative AI platforms and solutions.

Lead and manage a global finance-technology engineering team to design, architect, build and support scalable full-stack applications. Set technology standards, drive roadmap and delivery, coach engineers, coordinate across stakeholders, and ensure high-quality, test-driven deployments using React/TypeScript frontends, JVM backend services, microservices, cloud, containers, CI/CD, and databases.

Support KYC program by creating and maintaining electronic KYC records, conducting due diligence and CIP validation, partnering with Relationship Management and Compliance, ensuring regulatory and BSU standard compliance, reporting workflow progress and escalating control issues.

Support creation and maintenance of customer accounts, security and pricing data across systems. Monitor and analyze data quality, identify policy gaps and improvement opportunities, supervise and train junior staff, act as manager backup, and manage project initiatives while ensuring regulatory and policy compliance.

Lead and manage day-to-day execution of KYC operations projects, deliver to milestones and budget, create project plans and stakeholder strategies, escalate risks, monitor vendor performance, provide SME advice, and ensure compliance with policies and regulations.

Design, build, test, and maintain backend Java/Spring services and microservices that integrate with blockchain networks. Implement node connectivity, transaction submission, on-chain event monitoring, wallet interactions, and smart contract deployment. Support async/event-driven processing, production debugging, code reviews, documentation, and Agile delivery while following security and quality standards for enterprise-grade digital asset platforms.