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Conduct strategic prospecting across target accounts to generate qualified pipeline, partnering with Account Executives. Contact potential customers via email, phone, MQLs, social selling and events, discover prospect needs, and champion relationships. Support clients in Quebec and the US in both English and French.

Manage and grow existing large-enterprise customer accounts by upselling Workday solutions, driving renewals and add-on deals, creating account plans, coordinating cross-functional resources, negotiating with C-level stakeholders, and supporting long sales cycles to deliver lasting customer value.

Lead developer enablement for Workday's developer platform with emphasis on AI and agentic solutions. Build samples, demos, and hands-on content; support Early Adopter programs; enable Forward Deployed Engineers and customer-facing teams; present at conferences and run hackathons; curate product feedback and champion responsible AI usage.

Own and execute the Employee Communications product roadmap to deliver mobile-first, conversational SMS experiences for frontline employees and managers. Collaborate with cross-functional teams to define vision, technical capabilities (including AI/agentic features), prioritize requirements, lead end-to-end delivery, track performance with OKRs, and evangelize product adoption internally and to customers.

Lead SRE work to deploy, operate, and support a cloud-native Kubernetes platform across public and private clouds. Manage platform releases, automation, vulnerability management, and onboarding of service teams. Ensure system health and SLO adherence, provide level support for new customer environments, and produce/run detailed runbooks.

Lead analysis and optimization of global support knowledge and processes. Drive knowledge article creation and integration with AI/digital agents, map and document SOPs, identify opportunities from data and logs, collaborate with product/engineering, and implement process improvements using Lean/Six Sigma and KCS frameworks.

Lead a team of Enterprise Architects for Technology & Media, supporting presales with strategic solution vision, pipeline coverage, and customer relationships. Coach and develop team capabilities in AI/Agents, hyperscalers, cloud data platforms, and Workday platform. Partner with sales leadership to meet growth targets and share best practices. Role includes up to 50% travel.

Lead development and productionization of AI/ML solutions for finance: build data pipelines, develop and deploy forecasting, classification, anomaly detection, and agentic LLM solutions; monitor models for performance and bias; partner with finance stakeholders to deliver automation, insights, and measurable business value while establishing responsible AI and governance practices.

Lead a 45-person EMEA Technical Platform Consulting organization, driving hiring, performance, delivery excellence across Data, Integration, and Extend, owning business outcomes (revenue, utilization, margin), and leading an AI upskilling and adoption strategy while partnering across Sales, Delivery, Product, and Partners.

Design, implement, and maintain Workday Community cloud production and development systems. Deploy, monitor, automate, and manage AWS-based infrastructure, CI/CD pipelines, and developer tooling. Improve developer efficiency, support deployments, troubleshoot production issues, and scale systems using IaC and automation.