Principal Software Development Engineer - AI Platform

Posted Yesterday
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Vancouver, BC, CAN
In-Office
168K-252K Annually
Senior level
Cloud • Fintech • HR Tech
The Role
Lead development of scalable AI platforms and production machine learning services. Design agentic AI capabilities including tool calling, multi-agent systems, planning, reasoning, and human-in-the-loop workflows. Build Python services and Kubernetes-based ML infrastructure, multi-tenant runtimes, data pipelines, and cloud deployments. Apply MLOps, automation, observability, CI/CD, testing, and distributed-systems practices while collaborating with engineers, researchers, and cross-functional teams.
Summary Generated by Built In

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Do you want to build impactful, AI features and solutions that will be used by millions of end-users? We are in the AI Platform organization at Workday and we solve meaningful problems that lie at the intersection of machine learning and enterprise-scale software! We build advanced AI solutions that power the core Workday software by modeling user behavior and providing intelligent automation. Come join us and make easier and balanced for millions of Workday users!

About the Role

As a Principal Software Development Engineer for Machine Learning, you will be a team leader, working closely with other engineers and ML researchers to build and deploy robust, scalable AI platforms. You will play a vital role in turning innovative ML concepts into production-ready solutions, with a focus on agentic AI capabilities such as planning, reasoning, and action execution frameworks.

Your Primary Focus:

  • Implement AI Platforms: Design and maintain sophisticated AI platform capabilities, focusing on patterns like tool calling, multi-agent architectures, and human-in-the-loop integrations. You will write clean, performant code that ensures these systems are resilient in production.

  • Build ML Infrastructure: Develop and deploy secure, RESTful web services using Python and Kubernetes. You will contribute to the development of multi-tenant runtime architectures that enable fast inference and scale to millions of users.

  • Collaborative Engineering: Participate in design reviews and code quality initiatives. You will apply software development best practices to ensure our codebase remains maintainable, testable, and efficient.

You Will Also:

  • Translate Requirements: Work with cross-functional teams to turn product requirements into functional technical designs.

  • Apply MLOps Standards: Utilize industry-standard practices, including automation, observability, and CI/CD, to deliver high-quality ML solutions.

  • Continuous Learning: Stay current with evolving AI/ML technologies and contribute to the team’s collective knowledge.

About You

Basic Qualification 

  • 8+ years experience in software development engineering including designing, developing, and deploying software solutions.

  • 5+ years of experience in Python, with a consistent track record of shipping production code and systems.

  • 5+ of experience building scalable data pipelines and working with large-scale datasets.

  • 5+ years of validated experience deploying production services to cloud platforms (e.g., AWS, Azure, GCP) and using containerization technologies (e.g., Docker, Kubernetes) for MLOps.

  • Bachelor’s degree in a relevant field such as Computer Science, Engineering, or a related discipline, or equivalent practical experience.

Other Qualification

  • Solid ability in Algorithmic Thinking to design and implement efficient solutions for agentic system development.

  • Expertise in the engineering, deployment, and MLOps of advanced machine learning solutions (e.g., generative models, LLMs, RAG, and AI agents), coupled with a strong understanding of scalable distributed systems, performance optimization, database technologies (e.g., PostgreSQL, Redis), and robust API development. 

  • Validated algorithmic thinking and a track proven history designing, implementing, and analyzing efficient algorithms for complex problems.

  • Demonstrated ability to build flexible, reusable, and well-documented software components, with comprehensive experience in code testing strategies (unit, integration, end-to-end) in a continuous deployment environment. Strong sense of ownership and a proven ability to deliver high-quality, finished products efficiently.

  • Excellent communication and collaboration skills, emphasizing team collaboration, knowledge-sharing, and delivering customer impact.


Workday Pay Transparency Statement 

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: CAN.BC.Vancouver

Primary CAN Base Pay Range: $168,000 - $252,000 CAD

Additional CAN Location(s) Base Pay Range: $168,000 - $252,000 CAD


Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.


Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.


Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.


If you require a reasonable accommodation, you may email [email protected], as far in advance as possible.


Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Skills Required

  • 8+ years of software development engineering experience, including designing, developing, and deploying software solutions.
  • 5+ years of Python experience with a track record of shipping production code and systems.
  • 5+ years of experience building scalable data pipelines and working with large-scale datasets.
  • 5+ years of experience deploying production services to AWS, Azure, or GCP and using Docker or Kubernetes for MLOps.
  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Ability to apply algorithmic thinking to design and implement efficient solutions for agentic systems.
  • Expertise in engineering, deployment, and MLOps for advanced machine learning solutions, including generative models, LLMs, RAG, and AI agents.
  • Strong understanding of scalable distributed systems, performance optimization, database technologies such as PostgreSQL and Redis, and robust API development.
  • Experience designing, implementing, and analyzing efficient algorithms for complex problems.
  • Experience building flexible, reusable, well-documented software components and implementing unit, integration, and end-to-end testing strategies.
  • Experience working in continuous deployment environments and delivering high-quality products.
  • Strong communication, collaboration, and knowledge-sharing skills.

Workday Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Workday and has not been reviewed or approved by Workday.

  • Healthcare Strength Health coverage is positioned as broad and well-supported, with multiple medical carrier options, virtual care access, and some locations offering onsite clinic/pharmacy services. Mental health support is described as notably strong, including therapy sessions and confidential support availability for household members.
  • Parental & Family Support Family-related benefits are portrayed as extensive, including paid bonding and caregiver leave alongside fertility, adoption, and surrogacy reimbursement. Added support like parenting resources, milk-shipping/lactation assistance during travel, and backup child/elder care is explicitly outlined.
  • Strong & Reliable Incentives Equity participation and savings-oriented programs are presented as meaningful components of total rewards, including an ESPP discount with a lookback feature. Additional programs like a student-loan pathway to earn the 401(k) match are included as financial-support enhancements.

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The Company
HQ: Pleasanton, CA
14,894 Employees
Year Founded: 2005

What We Do

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

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