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The JRSS Operations Manager will oversee a team of network engineers in a 24x7 Global Network Support Center, manage technical operations, ensure process adherence, and provide situational awareness on issues affecting DoD networking systems while supervising contractor personnel.

The Enterprise Voice Engineer is responsible for maintaining and supporting the DISA voice services infrastructure. Duties include configuring and troubleshooting IP voice and video communications, managing Cisco/Juniper devices, analyzing SIP signaling and addressing complex technical problems, as well as performing system maintenance and capacity planning.

The Systems Administrator will support virtual and physical deployments, manage ESXi Hypervisors and VDI, execute system upgrades, and ensure security compliance. Responsibilities include documentation, fault response, and the management of storage solutions, while collaborating with a team to enhance infrastructure.

The 1st Line Support Analyst will provide professional service desk support, handling incidents and requests within SLAs, communicating effectively with stakeholders, and working with second and third line support as necessary. Responsibilities include logging faults, monitoring incidents, updating service desk documentation, and participating in continual service improvement activities.

The Network Data Communication Analysts will monitor and support customer network operations, ensure Service Level Agreements are met, troubleshoot issues, assist in the installation and servicing of network equipment, and communicate operational impacts to leadership and clients.

The Voice and Data Communications Analyst will engineer and support telecommunications systems at the National Military Command Center, including configuring cryptographic equipment and providing engineering solutions for security issues. The role involves collaboration with team members and managing technical projects independently, ensuring the operations meet critical mission demands.

The Senior Accessibility Analyst will provide expert guidance on Section 508 compliance within the Department of Defense, evaluate and improve accessibility in EIT, and create policies and training materials to raise awareness about accessibility for disabled individuals.