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Manage relationships with North American venues, promoters, festivals, and other live-event partners. Drive revenue, retention, satisfaction, renewals, and improved commercial terms while coordinating with Marketing, Field Operations, and Client Success. Track sales performance, identify insights, support event operations, and help partners optimize marketing and sales strategies. The role requires strong stakeholder management, commercial judgment, live-events experience, fluency in English and Spanish, and knowledge of venues, festivals, promoters, and ticketing.

Build and manage relationships with music venues and promoters across North America. Identify, negotiate, and close partnerships; educate prospects about DICE; maintain a lead pipeline; achieve sales targets; report performance; coordinate internally to ensure smooth deal execution; and communicate partner feedback. The role requires music industry experience, strong commercial and presentation skills, Salesforce knowledge, and regional travel.

Leads North American sales growth by identifying, negotiating, and closing venue and promoter partnerships. Builds industry relationships, drives expansion into new cities, develops lead-generation and deal strategies, and supports brand positioning. Collaborates with Sales Operations, Operations, and Product on reporting, deal execution, partner onboarding, and process improvements. Requires ticketing sales experience, strong commercial modeling and presentation skills, venue and promoter networks, CRM knowledge, and data-driven decision-making.

Manage end-to-end localization and translation projects, including task assignment, briefing, query resolution, quality improvement, freelancer workload planning, and progress tracking. Ensure localized content follows glossaries, brand standards, and style guidelines while coordinating with internal teams and freelance translators. The role requires strong communication, cultural awareness, organization, problem-solving, data literacy, and proficiency with Phrase, Excel, and Google applications.

Design and develop high-load Elixir backend systems, contribute to architecture and technical specifications, integrate third-party services, optimize databases and caching, and support scalable production systems. The role also involves React development, testing, documentation, accessibility and SEO, code reviews, mentoring engineers, and promoting engineering best practices across the organization.

Lead sales growth across North America by identifying, negotiating, and closing partnerships with venues and promoters. Build partner relationships, generate new business, support market expansion into new cities, and strengthen DICE’s brand presence. Collaborate with Sales Operations, Operations, and Product on deal modeling, reporting, partner onboarding, and execution. The role requires ticketing sales experience, strong commercial and presentation skills, local venue knowledge, CRM proficiency, and travel flexibility.

Provides on-site and remote IT support in a lean two-person team. Responsibilities include managing macOS devices through Kandji, supporting Windows devices through Intune, administering Google Workspace and other SaaS systems, managing onboarding, offboarding, SSO and permissions, providing AV and office technology support, triaging Slack and Jira requests, documenting processes, and automating routine tasks. The role also contributes to networking, security, system administration, and internal tooling projects.

Build and manage relationships with music venues and promoters across North America. Identify, negotiate, and close partnerships; maintain a lead pipeline; meet sales goals; report performance; coordinate deal execution with internal teams; and communicate partner feedback. The role requires strong commercial and presentation skills, music industry experience, Salesforce knowledge, and regional travel.

Lead sales efforts across North America by identifying, negotiating, and closing partnerships with music venues and promoters. Maintain a lead pipeline, meet sales targets, educate partners about DICE, report performance, coordinate deal execution with internal teams, and communicate partner feedback. The role requires strong commercial judgment, presentation skills, music industry experience, and regional travel.

Manage North American device and asset operations, including inventory accuracy, fulfillment, delivery, deployment, returns, reconciliation, and troubleshooting. Coordinate partner requests, vendor logistics, onboarding, and live event support. Maintain operational documentation, investigate discrepancies, provide first-tier technical support, and identify process improvements. Approximately 30% of the role involves on-site event support, preparation, and weekend on-call coverage.