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Translates stakeholder needs into technical requirements for SAP enterprise applications. Collaborates with developers and subject matter experts on application design, configuration, enhancements, and process improvements. Creates requirements, test scripts, user guides, and support documentation; performs quality assurance testing and troubleshoots application issues. Works with customer end users, senior leadership, and technical teams to implement and maintain secure enterprise software solutions.

Internship supporting SAP Build Process Automation through functional and regression testing, automated test scenarios, bug investigation, Level 2 and Level 3 customer support, documentation, and feature definition. The role also involves analyzing customer needs, writing functional specifications, collaborating with product and development teams, and applying generative AI to validation and support. Strong French and English communication skills are required.

Supports SAP Japan’s Customer Engagement and Adoption organization by arranging and facilitating meetings, preparing minutes, checking and entering project data, processing procurement workflows, organizing information, and creating documents or slides. The role is designed for candidates with disabilities, offers full remote work in principle, and requires English reading and writing skills. SAP and office-system procedures can be learned after joining.

Lead SAP SuccessFactors Employee Central Payroll implementations for U.S. public sector customers. Manage migration planning, parallel runs, cutover, quality assurance, scope, schedules, budgets, risks, issues, contracts, billing, resources, and governance. Coordinate project managers, technical teams, partners, and cross-functional stakeholders while driving executive communication, issue resolution, and adherence to SAP delivery methodologies.

Supports SAP solution adoption campaigns from planning through execution, coordinating stakeholders, timelines, and cross-functional partnerships. Produces Customer Success reports and analytics by extracting, transforming, and processing data, then creates visualizations and actionable recommendations from campaign performance. The intern will also help scale and automate reporting tools while supporting adoption strategy for Cloud ERP Private and Supply Chain solutions.

Lead complex SAP S/4HANA and cloud transformation programs across the Middle East from inception through completion. Manage scope, schedule, resources, budgets, quality, governance, risks, escalations, steering committees, commercial documentation, and executive communications. Drive SAP Activate quality reviews, partner and customer coordination, forecasting, margin management, and change requests. Position practical SAP Business AI use cases while ensuring privacy, human oversight, and responsible adoption. Support large multi-party teams and maintain audit-ready delivery controls.

Develop and execute strategic account plans, manage executive customer relationships, expand SAP solution adoption, build pipeline, drive cloud revenue and consumption, and deliver customer value. The role requires consultative selling of complex business software, leading team-selling environments, managing large transactions and lengthy sales campaigns, and collaborating with account teams and partners.

Manage commercial operations including purchase orders, invoicing, quotes, renewals, and maintenance. Support customer success, communicate with customers and internal stakeholders, and collaborate with Risk Management and Finance. The role requires strong French and English skills, SAP Business Suite knowledge, customer orientation, problem-solving, and effective communication in a multilingual environment.

Leads complex SAP premium engagement consulting deliveries, including customer requirements analysis, service proposals, risk mitigation, critical-situation de-escalation, and financial and operational governance. Develops repeatable delivery frameworks, improves processes, supports solution advisory, mentors consulting professionals, and drives knowledge sharing and automation to ensure consistent, high-quality service outcomes for global customers.

Leads SAP Japan’s government affairs strategy, public policy advocacy, regulatory engagement, and political risk management. Builds relationships with government stakeholders, industry associations, influencers, and public-sector partners; advises senior leadership and internal teams on policy impacts and government programs; represents SAP in consultative groups; prepares policy positions; manages crisis liaison activities; and amplifies SAP initiatives related to sustainability, digital skills, innovation, and cybersecurity.