Top Tech Jobs & Startup Jobs

Lead capacity and commercial limits management for US GCS portfolios through analytics, underwriting strategies, capability development, cross-functional initiatives, and team leadership to drive prudent, profitable growth and improved customer experience.

Lead implementation, administration, and optimization of Oracle Guided Learning for Oracle Fusion HCM. Design, develop, deploy, and maintain in-application guidance, configure segmentation, monitor adoption, coordinate UAT, support quarterly updates, and produce governance and technical documentation.

Support regulatory reporting operational processes for RBI and Basel: execute runs, maintain runbooks, track and resolve incidents, analyze data for process improvements, prepare dashboards/reports, and coordinate with system and process owners.

Lead strategy and execution for GCS sales tools and AI-driven workflows. Assess current sales tools, define future capabilities, build analytical frameworks, prioritize investments, partner cross-functionally to deliver and drive adoption, and measure success of tools and Gen AI integrations.

Design, build, and deploy agentic AI systems and multi-agent workflows to detect anomalies, fraud, bot attacks, API abuse and network threats using large-scale telemetry, RAG, knowledge graphs, model monitoring, and security integrations. Provide technical leadership, mentor junior engineers, and define standards for AI agent development.

Investigate and adjudicate retail insurance claims using internal tools, ensure state compliance (including Medicare), communicate with customers and businesses by phone and written correspondence, make timely claim decisions, and obtain required adjuster licensing. Hybrid role based in Phoenix, AZ or Sunrise, FL.

Create and maintain staffing and hiring reports, dashboards, and workforce metrics; analyze staffing data to identify trends and risks; support hiring managers and TA with reporting and operational requests; prepare executive summaries; maintain data accuracy; support audit and regulatory requests; improve reporting processes and document workflows.

Support day-to-day internal and external exam management, track and escalate risks, partner with ORM teams on audit/regulatory inquiries, develop consistent exam response processes, enforce policy compliance, and prepare materials for ORM leadership and committee review.

Provide compliant, timely customer support for small business card members: resolve queries, identify customer needs to recommend benefits/products, ensure quality and regulatory adherence, collaborate cross-functionally, and work rotational 24/7 shifts in a hybrid environment.

Lead development of Web3-enabled features for Amex Passport across travel, dining, and entertainment. Define end-to-end UI/UX, conduct market and customer research, own product backlog, translate insights into requirements, and partner with engineering, design, data, transactions, marketing, legal, and risk. Explore AI/agent capabilities to personalize and enhance Card Member engagement and drive product launches.