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Leads enterprise data and infrastructure architecture, capacity management, IT service portfolio transformation, analytics dashboards, and technology standardization for a Department of State mission-support program. The role governs architecture, evaluates modernization and migration risks, applies AI/ML and predictive analytics, establishes infrastructure standards, and provides technical and management leadership. Active Secret clearance and extensive enterprise architecture experience are required.

Supports federal contract closeout operations by coordinating documentation, de-obligations, payment and audit verification, closeout paperwork, records tracking, SharePoint updates, and file retention or destruction. Collaborates with contracting officers, finance personnel, vendors, DCAA, DCMA, and other stakeholders while maintaining accurate contract inventories and preparing files for approval and audits.

Leads enterprise quality management for a global IT service delivery program supporting the Department of State. Responsibilities include developing quality management plans, establishing quality standards and performance metrics, directing customer experience programs, managing SOPs and quality controls, conducting assessments and root cause analysis, and implementing continuous improvement. The role provides technical and management leadership across operations, engineering, service management, program leadership, and government stakeholders.

Develop, integrate, maintain, deploy, troubleshoot, and sustain enterprise ICAM software for the GATEKEEPER product. Support the full SDLC using Java, Spring Boot, Python, relational and NoSQL databases, Docker, and CI/CD pipelines. Collaborate with engineering, QA, DevOps, and stakeholders; resolve complex technical issues; participate in reviews; and create architecture, deployment, workflow, and training documentation.

Deploys, operates, and maintains enterprise database services across mission-critical, multi-network environments. Responsibilities include configuring highly available and clustered databases, monitoring performance and capacity, troubleshooting Tier 2 incidents, patching, managing access controls, executing backups and migrations, enforcing encryption, supporting DBAs and application teams, developing test scripts, documenting procedures, and coordinating with engineering and government stakeholders. The role also supports disaster recovery, acceptance testing, Blue/Green deployments, compliance activities, and continual service improvement.

Develops and executes automated and manual tests for infrastructure and software systems in lab and pre-production environments. Analyzes requirements, CONOPS, acquisition plans, test results, performance variances, and progress reports. Creates evaluation plans, Alpha testing baselines, and government Test and Evaluation documentation, including master plans, readiness assessments, and reports. Supports T&E integration across organizations and engineering services for operational transitions within classified intelligence environments.

Proactively hunt for indicators of compromise and anomalous behavior across NGA systems and networks. Conduct host, network, and process analysis across Windows and Linux environments, validate technical data, track incidents, document tickets, and produce hunt mission reports. Collaborate with cyber threat intelligence and countermeasure teams to identify intrusions and improve the organization’s cybersecurity posture. Provide updates for daily and weekly operational reporting.

Designs, builds, and maintains cybersecurity log collection, management, and SIEM environments across on-premises and cloud systems. Troubleshoots data flow, storage, and display issues; performs root cause analysis; ensures uptime and policy-compliant versions; automates processes; documents systems and changes; trains team members; and supports internal and external customers. The role also includes occasional rare on-call work.

Develop and standardize process documentation, SOPs, assessments, roadmaps, templates, process maps, and reports for federal continuous improvement initiatives. Manage documentation repositories, knowledge bases, metadata, version control, and archival procedures. Gather and validate content with stakeholders and subject matter experts, document process changes and lessons learned, and ensure materials meet branding, quality, accessibility, and Section 508 standards.

Leads worldwide hardware and software deployment activities across Consular facilities. Manages schedules, logistics, project plans, installation teams, reporting, deployment metrics, risks, resources, and stakeholder coordination across concurrent enterprise IT deployments. Requires active Secret clearance, substantial IT deployment leadership experience, and strong communication with technical, program, and Government stakeholders.