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The Product Support Analyst 1 provides technical support to internal and external customers, assists in resolving SmartSolve Management related issues, performs basic research for reported problems, maintains databases of support interactions, and collaborates with Global Services and Engineering to facilitate solutions. They also assist R&D with testing and maintaining bug fix databases, offer remote access services for problem resolution, and handle other departmental tasks as assigned.
The Inside Sales Representative will introduce service contracts to current customers, establish new business sales through email and phone campaigns, engage with decision-makers, and provide solutions based on customer feedback to support long-term service agreements.
As an ETL Developer, you will design, develop, test, and implement ETL processes to extract and transform data for integration into a target database while working closely with business stakeholders to ensure data accuracy and quality. Responsibilities include monitoring processes, maintaining technical documentation, and staying updated on ETL tools.
The Programmer is responsible for designing or modifying database designs addressing database processing challenges while considering computer equipment limits. Key tasks include database analysis, ensuring operational standards, backup and recovery strategy development, and database administration in a production environment.
The Associate Manager, IT Project Management will lead system requirement definitions, design, implementation, and provide technical support for analytical tools used by healthcare insurers. Responsibilities include collaborating with sales teams, overseeing system maintenance, and actively engaging in new development projects, ensuring efficient communication with clients and addressing their needs effectively.
The Associate Master Data Analyst is responsible for processing requests to update master data in financial systems, implementing process improvements, creating new data elements, and maintaining documentation. This role also assists in testing system enhancements and performs additional assigned duties.
The Key Account Manager will enhance client relationships, develop strategic sales initiatives, conduct market analysis, and collaborate with cross-functional teams to drive business growth within the Pharma and Consumer Health sectors.
The Senior Account Specialist or Account Sales Manager will be responsible for building relationships with pharmaceutical clients, identifying their needs, and proposing tailored solutions involving data analytics, consulting services, and technology. The role includes contract management activities and collaboration for new solution development.
The Marketing Research Manager will lead primary research projects for pharmaceutical clients, oversee project management processes, and train junior members. Responsibilities include designing surveys, analyzing data, reporting results, and developing new research services while collaborating with various stakeholders.
The Solution Sales Leader will manage key accounts in the healthcare sector by developing sales strategies and closing deals. Responsibilities include building relationships with stakeholders, collaborating on optimal solutions, and driving a proactive organizational culture. The role requires a deep understanding of client challenges and industry trends, along with a focus on achieving goals.
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