Top Tech Jobs & Startup Jobs

Provides senior technical support for employees, new hires, and contractors across PCs, mobile devices, peripherals, Microsoft applications, printers, meeting-room technology, and software. Responsibilities include troubleshooting, hardware and software configuration, patch compliance, inventory management, onboarding, user training, vendor coordination, project support, documentation, and process improvement. The role also supports office moves, hardware refreshes, desktop migrations, software rollouts, security implementations, and global standardization of End User Services.

Investigate, evaluate, and resolve workers' compensation claims from inception to settlement. Serve as primary contact for stakeholders, conduct investigations, document files, control costs, ensure Nevada compliance, collaborate with legal/medical teams, and follow ESIS best practices.

Lead a globally distributed team delivering consumer and workforce authentication, consumer identity, API authentication, and fraud-risk solutions. Partner with Infosec, business, operations, applications, vendors, and strategic partners to design secure, scalable, fault-tolerant IAM platforms. Drive adoption of OIDC, OAuth 2.0, FIDO2, automation, modern authentication standards, and migration from legacy systems while maintaining strong security, quality, user experience, availability, and resiliency.

Implement and support on-premises unified communications and contact center solutions while leading migration to UCaaS and CCaaS platforms. Build, test, deploy, and troubleshoot integrated solutions; develop migration strategies to retire legacy technology; support SIP, TDM, network, security, and routing infrastructure; and collaborate with architecture, project, business, and executive teams on designs, documentation, call flows, and implementations.

Create complex dashboards and reports in Qlik Sense and Power BI for Claims stakeholders. Translate complex user requirements into scalable reporting solutions, propose effective visualizations, develop testing strategies, communicate blockers, and investigate issues to identify long-term solutions. Collaborate with business analysts and users to support decision-making across business areas, while training others and delivering improvements.

Implement and support on-premises unified communications and contact center solutions while helping migrate legacy technologies to UCaaS and CCaaS platforms. Build, test, deploy, and troubleshoot complex integrated systems; develop migration strategies; manage SIP, TDM, network, and security integrations; and collaborate with architecture, project, engineering, business, and executive teams through technical documentation, diagrams, and presentations.

Detects, investigates, responds to, and remediates cyber threats across Azure, AWS, GCP, Microsoft 365, and SaaS environments. Builds and tunes KQL and Sigma detections, leads incident response, hardens cloud environments, investigates anomalous activity, and develops automation using scripts, Logic Apps, and AI-assisted tools. Produces operational and after-action reporting while staying current on emerging cloud attack techniques.

Manage accounts receivable and ensure collections within credit terms; coordinate branch monthly reviews; resolve unmatched payments; review outstanding accounts and recommend credit extensions; approve team payments and review collection reports; support risk management assurance reviews; participate in projects and process improvements; produce reporting (monthly/quarterly statements, ageing, schedules) and compute profit commissions.

Gather and document business requirements across APAC, create user stories and business specifications, support UAT and testing, manage requirements through the project lifecycle, enable change management, and collaborate with business and IT for implementation and continuous improvement.

Lead end-to-end development of full-stack applications using Java and Angular. Design REST APIs, integrate databases, improve backend performance and security, participate in architecture and code reviews, troubleshoot production issues, mentor junior engineers, and promote clean coding practices in an Azure cloud environment.