Role Purpose: As a Business Analyst, you will be supporting business requirement gathering for a number of systems and business processes in the APAC region. You will be working directly with various business groups and IT teams within Chubb to ensure appropriate solutions are put in place to support the requirements of both internal and external users. The Business Analyst will be involved from initial scoping, discovery and documentation of requirements right through to post implementation and continuous improvements.
Key Responsibilities:
- Capture detailed requirements from business users and stakeholders
- Document these requirements into User stories and/or Business Specifications for review & approval by business customers
- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
- Provide on-site support and management of User Acceptance Testing
- Ensures that change management processes are adhered to
- Support Testing processes (both IT & business testing)
- Work with users to establish best practice principles
- Play an active role in all phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.
What you’ll bring to the role
- Experience working within clearly structured frameworks and approach to analysis
- Exposure or knowledge of User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents
- Passion for analysis and awareness for best-in-class practices
- Problem solver with a curious mindset
- Exposure of knowledge in business analysis tools and techniques (Including Agile, Scrum, Kanban)
- Strong relationship builder and engaging facilitator skill set
- Confident stakeholder management skills
- Process and requirements engineer, resolver of ambiguity and conflicts
- Clear and concise communicator, understands and adapts to the audience
- Influential knowledgeable and decisive
- Experience with Web technologies
Skills Required
- Experience working within clearly structured frameworks and approach to analysis
- Knowledge of user stories, business specifications, use cases, functional specifications, workflow diagrams, gap analysis, business case, and ROI analysis
- Exposure to business analysis tools and techniques (including Agile, Scrum, Kanban)
- Experience with User Acceptance Testing and supporting testing processes
- Strong stakeholder management and facilitation skills
- Ability to define processes, resolve ambiguity and conflicts, and enforce change management
- Clear and concise communication adapted to the audience
- Experience with web technologies
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
