Top Tech Jobs & Startup Jobs

Manage a portfolio of enterprise customers, serving as their primary strategic contact and trusted advisor. Drive customer value, satisfaction, retention, and growth through success plans, business reviews, account health monitoring, product demonstrations, and issue resolution. Partner cross-functionally with Sales, Product, and Support, communicate feedback and feature requests, maintain customer intelligence in CRM and engagement platforms, and mentor junior team members.

Lead product management for strategic-account reporting and BI requests. Build intake and triage processes, translate ambiguous client needs into engineering requirements, prioritize work against roadmap commitments, manage executive stakeholders, track delivery metrics, and identify recurring requests for productization. Develop quarterly demand plans and incorporate customer patterns into broader Insights roadmap planning.

Leads complex software initiatives using Java, distributed systems, and cloud-native technologies. Provides technical direction, drives architecture and engineering quality, mentors team members, and partners with Product and Design. Champions scalable, reliable, observable, maintainable solutions and modern testing and delivery practices. Promotes AI-assisted engineering workflows while maintaining security and customer trust.

Design, develop, and maintain scalable ETL pipelines and data models to support payments, reconciliation, chargeback tracking, fraud analysis, and real-time monitoring. Manage and optimize large-scale data systems in Oracle and SQL Server, integrate payment platforms (Worldpay, Adyen, Stripe), build dashboards and automate reporting, troubleshoot data discrepancies, document workflows, and collaborate with stakeholders to shape data strategy and improve engineering practices.

Leads product operations, portfolio planning, executive support, operating cadences, AI transformation, launch readiness, organizational effectiveness, and financial planning. Manages the Product PMO team, drives cross-functional alignment, improves delivery predictability, establishes responsible AI practices, and coordinates product launches and continuous improvement across Product, Engineering, Finance, Marketing, and GTM.

Build production-grade internal AI platforms and tooling to accelerate engineering workflows: durable agentic workflows, change-intelligence, orchestration, observability, and integrations with CI/CD, source control, security scans, and service dependency systems to improve developer velocity, reliability, and operational confidence.

Lead data engineering design and delivery for CRM data platforms supporting member aggregation, segmentation, audiences, campaigns, reporting, and Connect use cases. Build and optimize SQL workflows across MySQL and Redshift, operate Iceberg-based lakehouse models, own pipeline and infrastructure reliability, and mentor engineers. Partner with Product and engineering teams using Agile, Lean, DevOps, CI/CD, and modern data quality practices.

Serve as a Workday Financials subject matter expert supporting production issues, implementations, module rollouts, upgrades, reporting, dashboards, integrations, security roles, and finance processes. Partner with Finance and Accounting teams to gather requirements and deliver Workday solutions. Maintain Prism datasets and analytics, support close activities, troubleshoot integrations, test releases, and provide documentation, training, and end-user support.

Manage concurrent client onboarding and integration projects from requirements through completion. Serve as the primary client contact, tracking timelines, scope, quality, risks, issues, deliverables, training, and satisfaction. Coordinate cross-functional teams, document integration requirements, provide software training and reporting, support pre-sales and expansion opportunities, and transition completed implementations to Customer Success. The role requires strong communication, technical aptitude, problem-solving, leadership, and advanced Excel skills.

Lead backend development for CRM segmentation and operations on the ABC Glofox platform. Design Golang services, optimize complex MySQL queries, manage large datasets, and guide technical direction for a team of 2–3 engineers. Collaborate with Product, Design, Development, and Testing teams to build XLerate, using Agile, Lean, DevOps, and CI/CD practices.