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Lead end-to-end product design for the Geotab Video Platform, create complex data-heavy interfaces (live video review, dashboards), conduct user research and testing, champion and evolve the design system, collaborate with PM/Engineering, and mentor junior designers.

Frontend-focused full-stack developer responsible for implementing React components and state, integrating with Go services and Python data pipelines, participating in design and code reviews, leveraging AI tools to accelerate development and tests, following TDD and security-driven practices, and contributing to system architecture and maintenance.

Provide technical support to customers, partners, sales representatives, and internal teams for Geotab hardware, software, connectivity, databases, configurations, and reporting. Diagnose and resolve technical issues through phone, chat, and email; coordinate device returns and exchanges; deliver product training; handle complaints; escalate severe issues; protect customer data; and support global initiatives. The role requires multilingual communication, programming and data knowledge, advanced Excel skills, and flexible 24/7 availability.

Manage and grow a portfolio of large partner accounts across Mexico, Central America, and the Caribbean. Drive revenue and unit sales, enable partner success with training and resources, analyze performance and forecasts, conduct business reviews and demos, coordinate cross-functional initiatives, mentor colleagues, and travel ~50% for in-person partner engagement.

Lead a Product Marketing team to define go-to-market strategy, positioning, messaging, and enablement. Partner cross-functionally with Product, Sales, and Marketing to drive product launches, adoption, KPAs, and team development while implementing scalable PMM processes and tools.

The Senior Software Developer will design and implement complex features, ensure code quality, mentor engineers, and improve development processes and systems performance.

Supports global product operations by maintaining ERP and SKU data, resolving labeling workflows, coordinating import permits and customs documentation, monitoring shipments, provisioning test hardware, and tracking partner feedback and project deliverables. The role collaborates with internal teams, freight forwarders, customs brokers, regional partners, and project leads across Southeast Asia and APAC.

Manage deal desk requests involving non-standard pricing, reseller RFPs, credit terms, and commercial agreements. Administer pricing workflows in DealHub CPQ, collaborate with Sales, Revenue Operations, and Finance, and advise on complex pricing cases. Participate in customer and reseller negotiations, ensure deal compliance and operational execution, coach team members, and support strategic initiatives.

Manage deal desk requests, approve non-standard pricing, oversee reseller RFPs and credit terms, and administer commercial pricing workflows in DealHub CPQ. Partner with Sales, Revenue Operations, Finance, resellers, and customers to finalize agreements, ensure policy compliance, resolve complex pricing cases, and support strategic initiatives. Coach team members and identify training opportunities.

Execute communications strategies across media relations, content creation, and measurement to build Geotab's reputation and thought leadership. Manage media reporting programs, coordinate campaigns and briefings, create content, build journalist relationships, analyze media trends and competitive benchmarking, and collaborate with marketing and senior leaders to drive consistent storytelling and reporting.