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The Support Engineering team member will provide escalated engineering support and customer services for Geotab's software applications and hardware. Responsibilities include troubleshooting technical issues, collaborating with engineering teams to resolve bugs, and investigating vehicle data quality issues. Strong communication skills and the ability to understand complex technical concepts are essential for success.

The Site Reliability Engineering role involves providing escalated engineering support for MyGeotab applications and hardware, troubleshooting technical issues, collaborating with engineers to resolve software bugs, and implementing automation tools to improve efficiency in monitoring and operations.

Support Engineering team member will handle incoming tickets related to embedded devices, troubleshooting technical issues, and collaborating with engineering teams to resolve GNSS and firmware-related problems. The role requires strong communication skills and the ability to understand complex technical concepts to provide feedback and support to resellers and customers.

As a Senior Team Lead for Embedded Development, you will manage an embedded development team, overseeing the design and development of Embedded Linux and RTOS-based IOXs. Responsibilities include enforcing coding standards, conducting peer code reviews, participating in leadership meetings, and collaborating with various teams to enhance product offerings while maintaining existing solutions.

The Solutions Engineering role involves leveraging deep technical knowledge of the Geotab product suite to identify and build tailored solutions for customer needs, assist in pre-sales opportunities, maintain project documentation, consult customers on effective technology usage, and support the sales team with technical queries.

The Customer Support Technical Specialist provides technical assistance to customers via phone, email, and chat, focusing on resolving issues and enhancing customer loyalty. Responsibilities include troubleshooting GO devices, collaboration with internal teams, maintaining high customer satisfaction, and developing documentation.

The Customer Support Technical Specialist (Bilingual - Spanish) will assist customers via phone, email, and live chat, providing technical support, performing troubleshooting on devices, and developing internal documentation to enhance customer satisfaction and loyalty.