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The Customer Growth Solution Architect collaborates with enterprise customers, enhancing product adoption and driving strategies for success through technical consulting and integration in DevOps ecosystems.

Lead and mentor teams in developing language model-based AI solutions, ensuring high technical standards, quality implementations, and effective communication with stakeholders.

Oversee cloud infrastructure and site reliability engineering, driving strategy, best practices, and operational excellence across multiple cloud platforms while ensuring system resilience and cost optimization.

Sell continuous testing software, engage and educate customers, and collaborate with a team to enhance customer outcomes in a rapidly-growing startup environment.

The Lead Software Engineer will architect and implement AI automation solutions, mentor team members, and lead technical initiatives in an AI Workspace team.

As a Senior Account Director, you will engage customers, expand enterprise accounts, build relationships, mentor team members, and drive software quality improvements.

Serve as the primary post-sale contact to drive product adoption, support time-to-value, manage renewals and expansions, identify upsell opportunities, handle escalations, coordinate cross-functional delivery, and maintain success plans for a portfolio of customers.

Drive full enterprise sales cycle for Thailand accounts: prospect, qualify, solution-design, negotiate, and close. Build C-level relationships, manage pipeline and forecasting, collaborate with Pre-Sales and Customer Growth, and pursue expansions and renewals using MEDDPICC and value-selling.

Lead identification and delivery of automation and AI-driven improvements across support workflows. Own projects end-to-end—scoping, building, measuring impact, documenting solutions, and iterating. Partner with Support, Product, Engineering, and Data to implement integrations, scheduled/event-driven workflows, and AI tooling to increase efficiency and scalability.

The Customer Growth Solution Architect collaborates with enterprise customers and sales teams to deliver consultative solutions, define product adoption strategies, and influence decision-makers, requiring deep technical expertise in software development and DevOps.