Top Tech Jobs & Startup Jobs

Own observability roadmap and partner with engineering, product, CX and analytics to instrument, monitor, and triage customer experience issues using session replay and observability tools. Build alerts/reports, analyze front-end performance and customer struggle (Core Web Vitals, client-side errors), drive remediation, manage vendor relationship, and mentor junior team members.

Lead Hollisters influencer, creator and affiliate marketing strategy and execution across campaigns, advocacy programs, and partnerships. Manage a team of four, partner cross-functionally and with agencies, track budgets and performance, represent brand at shoots/events, and integrate creator content into broader brand and media strategies.

Build and maintain Abercrombie and Hollister iOS apps, owning full feature lifecycle from design to production. Collaborate with product, design, Android and backend teams, write testable Swift code, improve performance and reliability, contribute to architecture (MVVM/modular), and experiment with AI-driven personalization, recommendations, and on-device ML to enhance customer experiences.

Lead development and execution of the Americas regional strategy, translating enterprise priorities into multi-year roadmaps, driving cross-functional initiatives, influencing senior leaders, and establishing measurable goals to scale the business.

Lead daily operations and strategy for member communications across Marketing Automation, WeCom, WeChat, and SMS to drive acquisition, conversion, and retention. Deliver personalized weekly and lifecycle communications, optimize always-on campaigns, manage WeCom group chats, collaborate with Store and eCommerce teams to boost WeChat eCommerce sales, work with internal/external/global partners on CRM campaigns, and continuously improve CRM strategy using cross-industry best practices.

Lead design, execution and communication of qualitative and quantitative customer research across EMEA. Manage surveys, focus groups and panels, synthesize insights, deliver actionable recommendations to brand, marketing and merchandising teams, collaborate with global insights, and support evolution of customer insights capabilities.

Lead corporate strategy by partnering with executive leadership to define long-term plans, prioritize growth opportunities, and drive large cross-functional initiatives. Build and mentor a high-performing strategy team, manage change efforts, analyze market trends and competitive dynamics, and ensure strategic recommendations translate into measurable business outcomes.

Analyze customer data in Snowflake and Power BI to quantify audience and campaign performance, produce dashboards and presentations, provide QA on data collection, partner with stakeholders, and deliver actionable insights to maximize ROI and customer value.

Provide part-time payroll support for Abercrombie & Fitch stores in Germany: process payroll audits, assist with year-end filings, manage statutory registrations, respond to associate payroll/benefits inquiries via Service Cloud, support pension and health-insurance administration, handle mail and postal vendor tasks, and assist with associate and labor-relations communications. Ensure compliance with local regulations and meet established deadlines while working onsite in Düsseldorf.

Support materials procurement for store maintenance and franchise partners by fulfilling maintenance work orders, issuing and tracking purchase orders, monitoring vendor production and shipments, coordinating with cross-functional teams (Store Design, Transportation, Trade), assisting with new store openings/remodel exceptions, expediting lost or damaged items, and completing ad hoc reporting and projects.