Job Description:
The Payroll Admin will be a local representative of the Payroll Department, supporting Abercrombie & Fitch stores in Germany. In this role, the Payroll Admin supports payroll and compliance processes and procedures. The Payroll Admin is also the main point of contact for both associate inquiries and third-party communication.
This position will report directly to the Payroll Senior Supervisor.
This role is based in our Düsseldorf office in Germany and is offered as a 12-month fixed-term contract.
This is a part-time position (20 hours per week), with flexibility around working hours.
Payroll Processing
Assist with assigned payroll audits for Germany, ensuring compliance with both company policy and statutory requirements.
Assist with Year End process filing
Good knowledge of Microsoft Office, especially Microsoft Excel
Consistent and planful use of Payroll Checklists; meets established deadlines
Participation in monthly internal coordination calls within the HR and Payroll Team
Customer Service
Resolve basic associate Payroll-HR-Benefits-related questions, ensuring both exceptional customer service + timely communication
Use of associate inquiry ticketing system - Service Cloud
Statutory Reporting
Facilitate the collection and processing of documentation as required by both company policy and local regulation
Facilitate timely and compliant Social Insurance + Tax registrations
Assist in gathering data for gov't mandated surveys
Payroll & HR related
Assist in administration of country-specific benefits (pension)
Assist in administration of pension enrolment
Assist in administration the Health insurance communication with the several Health insurance offices
Assist with maternity coding and reporting
Assist with Disability process - reporting and/or taxes/invoices/payments
Assist with daily mail (letters), the corporate incoming post
Mailing Year-end statements to associates (if needed)
Associate Relations
Weekly communication to all new hires + terminations
Assist with ad hoc distribution of associate communication (payroll topics, labor legislation, benefits information, etc)
Labor Relations
Assist in compiling WC/Union requested data
Administrative Tasks
Daily corporate mail pickup / scan to Finance office and shipped 1/week
Managing Post service relationship, contracts, and invoices
Assisting the business with local language translations where needed
Core Responsibilities
Payroll Processing: Support payroll administration for Germany ensuring compliance with company policies and statutory requirements, assist with Year End filing, maintain payroll checklists, and participate in monthly HR/Payroll coordination calls.
Customer Service: Respond to associate inquiries related to Payroll, HR, and Benefits with exceptional service and timely communication using Service Cloud.
Statutory Reporting: Collect and process documentation per local regulations, manage Social Insurance and Tax registrations, and support government-mandated surveys.
Payroll & HR Administration: Support pension enrolment, health insurance communications with various HI insurance providers, maternity coding/reporting, disability processes, and year-end statement distribution.
Associate & Labor Relations: Handle weekly communications to new hires/terminations, distribute payroll and benefits updates, and compile data for Works Council/Union requests.
Administrative Tasks: Manage daily mail operations, oversee postal service relationships and invoices, and assist with local language translations.
Understanding of German payroll processes and statutory compliance.
Proficiency in Microsoft Office, especially Excel.
Understanding of ticketing/case management systems (Service Cloud a plus).
Strong attention to detail and ability to meet deadlines.
Excellent communication skills in German and English.
Team player with a customer-service mindset.
Available to work flexibly, distributing the 20 working hours per week across at least 4 days (approx. 5 hours per day).
Supporting function for our local Payroll Team of 2 Payroll Auditors.
Needs to work from Düsseldorf office each day.
Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Skills Required
- Understanding of German payroll processes and statutory compliance.
- Proficiency in Microsoft Office, especially Excel.
- Understanding of ticketing/case management systems.
- Experience with Service Cloud.
- Strong attention to detail and ability to meet deadlines.
- Excellent communication skills in German and English.
- Customer-service mindset and ability to handle associate inquiries.
- Ability to work flexibly across at least 4 days per week (approx. 5 hours/day).
- Work onsite daily from the Düsseldorf office.
What We Do
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com and www.socialtourist.com. Working at A&F Co. We strive to create inclusive, welcoming, omni-channel experiences for our global customers. Every day, our associates show up and empower one another to stay curious and push boundaries. We hold our work and our ideas to the highest caliber, and ourselves to the highest character. We coach, mentor, care, and bring our best selves every day, because we are in this together. Whether you lead yourself, a team, or the company, everyone has a voice at A&F Co.
