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Lead APAC Client Success strategic team during a 12-month interim, managing ~9 people across Enterprise and SMB/Mid-Market. Drive retention, renewals, expansion, and CSAT using data and CS tooling. Own executive client relationships, escalate client issues cross-functionally, and ensure team continuity and clean handover.

Manage a full sales cycle for SMB customers: build and maintain pipeline via email/phone/LinkedIn, conduct discovery, present product value through demos/webinars, negotiate and close deals ($20K$50K ARR), and collaborate internally to meet quota.

The Sales Development Representative is responsible for generating leads, qualifying prospects, and collaborating with the sales team, while delivering tailored outreach and understanding customer needs. Strong communication skills and experience with sales technologies are essential.

Manage full sales cycle for SMB accounts: prospecting, pipeline building, discovery, product demonstrations, negotiating and closing $20k–$50k annual deals. Use email, phone, LinkedIn and webinars, collaborate internally, and meet quota through persistence, coachability, and strong communication.

Own strategic outcomes for a portfolio of Enterprise clients as a senior individual contributor. Serve as executive-level advisor, run EBRs, define success metrics, forecast renewals/expansions, drive product adoption, orchestrate cross-functional account teams, and mitigate escalations to deliver ROI from Bazaarvoice's UGC platform.

Lead UKI regional marketing strategy and execution to drive pipeline, revenue, acquisition, retention, and customer growth. Partner with sales, SDR, and customer success to build integrated full-funnel programs across digital, content, events, paid, lifecycle, and ABM. Localise global campaigns, use data and market insight to optimise ROI, and report marketingcontribution to commercial outcomes.

Serve as the escalation point for complex campaign and platform issues, translate internal workflows to clients, support campaign setup and adjustments, liaise with Account Management, Support, and Engineering, and foster strong client experience across the sampling ecosystem.

Lead the design and implementation of scalable, distributed systems, focusing on Reporting and Insights applications for clients. Guide software initiatives, mentor team members, and drive engineering best practices.

Design, build, and support large-scale data systems and pipelines, ensuring reliability and scalability while collaborating with cross-functional teams to meet data requirements.

The Provisioning Analyst will manage client projects from contract signing to implementation, ensuring setup accuracy, financial record updates, and closure of projects.