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Provide exceptional customer support for order management, quotations, master data and escalations. Liaise with sales, distribution and finance to resolve issues, meet KPIs, maintain data accuracy, support trainings and participate in cross-team assignments.

Provide worldwide 3rd-line technical support for TEM products, drive SEMI/Motion NPI service results, coordinate between Field, Production, R&D and Global Tech Support, own GTS tasks (PPI, documentation, CAPA), collect and analyze data to solve problems and improve processes, and contribute to technical projects to improve department efficiency.

Serve as strategic FP&A partner to South East Asia commercial leadership, owning P&L, planning cycles (AOP, rolling forecast), variance analysis, forecasting, and KPI delivery. Drive revenue quality, margin improvement, marketing ROI, inventory and working capital optimization, and process automation. Build analytics and dashboards (Power BI), improve CRM and forecasting hygiene, and collaborate cross-functionally to support decision-making and commercial growth.

Drive sales growth through distributor and partner relationships. Develop and execute channel strategies, train and enable partners, analyze market trends, manage contracts/compliance, and meet revenue targets while collaborating cross-functionally.

Design, build, test, and optimize ETL/data pipelines (batch and real-time) on the Enterprise Data Platform. Perform source-to-target analysis and mappings, ensure data quality for BI/analytics on cloud platforms, follow Agile/DevOps practices, collaborate with cross-functional teams, and develop LLM-based solutions to improve data engineering productivity.

Provide Level 1 and Level 2 IT support in a pharmaceutical environment: troubleshoot Windows, hardware, software and enterprise applications; perform laptop imaging and deployment; manage incidents, service and change requests in ServiceNow; support Office 365, mobile/iOS devices, networks/VPNs, servers and virtualization; work with SCADA and LIMS; maintain IT asset inventory and documentation.

Senior Windows architect responsible for designing scalable, secure endpoint solutions, enforcing architecture governance, conducting formal reviews, and guiding implementation teams. Collaborates with product owners, security, and device configuration to translate business needs into reference designs, baselines, and decision records while mentoring engineers and ensuring regulatory compliance.

As a Customer Support Manager, you will lead a team to enhance customer experiences and manage order processing and issue resolution. You will promote service excellence and continuous improvement in operations while developing relationships with stakeholders.

Execute manual functional, regression, and integration test cases; identify, document, and track defects; maintain test documentation; support test environments and test data; collaborate with developers to resolve issues and ensure software quality.

The Senior Manager/Associate Director of Strategic Finance partners with finance and operations teams to optimize pricing strategies, analyze costs, and support commercial decisions which drive organizational behavior.