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Provide advanced, system-level technical support for optical products; troubleshoot complex issues, escalate to R&D, document incidents, train junior staff, and participate in 24/7 on-call rotations to ensure customer satisfaction and continuous improvement.

Provide advanced, system-level technical support for optical products, troubleshoot complex customer issues, escalate to R&D, document activities, train junior staff, and participate in 24/7 on-call rotations to ensure high customer satisfaction.

Provide advanced, system-level technical support to customers; troubleshoot complex issues; escalate critical problems to R&D; collaborate cross-functionally; document support activities; mentor junior staff; and participate in periodic 24/7 on-call rotations to ensure service delivery and customer satisfaction.

Manage delivery of customer programs/projects end-to-end, ensuring scope, schedule, budget, quality and risk control. Serve as primary customer interface, coordinate cross-functional teams, support pre-sales, ensure handovers, monitor KPIs, drive improvements, and lead project teams to secure profitability and contract expansion.

Trainee will learn and contribute to enterprise CI/CD, DevOps, and platform engineering. Support Kubernetes/OpenShift operations, develop automation (Python, shell, Jenkins, GitLab CI/CD, GitOps), troubleshoot, improve observability, and explore AI-assisted engineering to reduce manual work and boost developer productivity.

Lead customer onboarding, demos, lab certifications and escalations for new optical networking products. Drive test plans, reproduce field issues, contribute serviceability requirements, and liaise across product, support, and customers to ensure successful FCS-to-GA product introductions and adoption.

Provide Level 3 technical support for FN BBN Access products: troubleshoot and reproduce complex field issues, collaborate with TAC/R&D, create Jira tickets, perform root cause analysis, maintain knowledge base, participate in global on-call rotation, and help integrate Automation/AI for improved support.

Senior strategic partner to the CCMO who drives cross-functional delivery, runs leadership cadence and governance, translates strategy into priorities, manages confidential high‑impact projects, shapes executive engagements, and ensures accountability across Brand, Communications, Marketing and Operations.

Lead technical project management for customer contracts, acting as primary technical interface. Manage scope, schedule, quality, risks, resources, delivery governance, customer acceptance, and operational handover while driving technical solutions and growth opportunities.

Optimize inbound material logistics to ensure timely supply for factories and hubs. Manage orders, inventories, lead times, and supplier communications. Analyze data to resolve shortages and implement inbound logistics strategies, supporting procurement forecasting and exception handling in SAP MM.