FAB Support Specialist

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
Software
The Role
Provides first-line FAB and IT support in a manufacturing environment. Responsibilities include triaging tickets, maintaining backups, configuring operator workstations, installing software and printers, troubleshooting connectivity, tool data, monitors, alarms, and virtual machines, and managing software licenses. Collaborates with FAB Operations and provides rotational off-hours support. Preferred skills include Jenkins, MES, .NET, Java/Tomcat environments, scripting, and SPC chart creation.
Summary Generated by Built In

This role is responsible for providing comprehensive FAB support, system maintenance, within a manufacturing and technical environment, ensuring the smooth operation of critical systems and equipment.

Responsibilities

FAB Support:

•    Provide first-line support by triaging and resolving service tickets.
•    Set up and maintain backups for tool computers.
•    Setup & Configure new Operator Computer Station in FAB.
•    Install, troubleshoot printers.

Software Management & Installation:

•    Manage and track software renewals (3rd party license software).
•    Install various software programs on user laptops as required.

System Maintenance & Troubleshooting:

•    Diagnose and resolve issues related to Tool data loading and system connectivity.
•    Troubleshoot and restore functionality for monitors / Alarms.
•    Configure and maintain Virtual Machines as needed.

Operational Collaboration:

•    Attend morning FAB Operations meetings to identify and address potential issues & operational impacts.
•    Provide off-hours support on a rotational basis, ensuring critical systems and services are maintained outside of standard business hours & provide help to troubleshoot issues as required.

Qualifications

•    Proficiency in troubleshooting and resolving hardware and software issues.
•    Experience with printer installation, configuration, and maintenance.
•    Experience with Windows networking, windows domain, DNS settings, Active directory, Linux systems etc.
•    Strong problem-solving and analytical skills.
•    Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
•    Excellent communication and interpersonal skills for interacting with users and FAB teams.

Nice to Have Skills

•    Configure Jenkins for MES and .NET applications build.
•    Create workspace for Java / Tomcat server environment.
•    Familiarity with various operating systems (e.g., Windows, Linux).
•    Programming experience, particularly with Java, JSP, Servlet, JavaScript and Bash / Linux scripting.
•    SPC Chart creation (Big Plus)

Skills Required

  • Proficiency troubleshooting and resolving hardware and software issues
  • Experience with printer installation, configuration, and maintenance
  • Experience with Windows networking, Windows domains, DNS settings, Active Directory, and Linux systems
  • Strong problem-solving and analytical skills
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Excellent communication and interpersonal skills for interacting with users and FAB teams
  • Ability to configure Jenkins for MES and .NET application builds
  • Ability to create workspaces for Java and Tomcat server environments
  • Familiarity with Windows and Linux operating systems
  • Programming experience with Java, JSP, Servlets, JavaScript, and Bash/Linux scripting
  • SPC chart creation experience

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
HQ: Espoo
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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