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The Solution Support Representative serves as the first point of contact for clients with technical issues, diagnosing problems, documenting requests, and collaborating with teams for resolution.

The Business Solution Architect designs and implements business solutions across healthcare, focusing on billing, revenue cycle, and process optimization with a client-centric approach and leadership in project management.

The QA Engineer ensures quality through manual testing of software, performs testing planning, writes test cases, identifies defects, and prepares documentation.