At Netsmart, we’re hiring a Senior Functional Specialist who will help drive product outcomes, not just support them.
This role sits within our product organization and is expected to take ownership from day one. You’ll partner with solution strategists, clients, and engineering to identify real problems, define solutions, and ensure what we build delivers value in practice.
In your first few months, success looks like:
Stepping into ambiguity and driving clarity without waiting for direction
Contributing to requirements and user stories while raising the bar on quality
Challenging assumptions and surfacing gaps others may miss
Partnering closely with engineering to keep work moving and focused
This isn’t a passive role. We’re looking for someone who leans in, asks better questions, and takes responsibility for outcomes, not just tasks.
If you want to influence product direction, own your work, and be held to a high standard, this is where you can make an impact.
Responsibilities
Work independently with solution strategists and clients to understand, document, analyze and communicate complex solution requirements to key stakeholders.
Use and enhance internal tools, processes and standards to estimate high level solution and requirement costs.
Lead collaboration and engagement with engineering and visual designers during development process.
Proactively communicate solution and functional status to stakeholders, including sales, consulting and clients.
Independently verify the solution meets functional requirements and approve the solution for release.
Qualifications
Required
Bachelor's degree in health care administration, business administration, information systems or project management or related field.
At least 4 years of testing, development or solution-related work experience
At least 2 years of Agile development work experience
At least 1 year of software development experience contributing to or reviewing user stories and acceptance criteria
At least 1 year of health care information technology (HCIT) solution strategy or consulting work experience
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
Skills Required
- Bachelor's degree in health care administration, business administration, information systems, project management, or related field.
- At least 4 years of testing, development, or solution-related work experience.
- At least 2 years of Agile development work experience.
- At least 1 year of software development experience contributing to or reviewing user stories and acceptance criteria.
- At least 1 year of health care information technology (HCIT) solution strategy or consulting work experience.
- Ability to work independently and partner with stakeholders to define and communicate complex solution requirements.
- Experience collaborating with engineering and visual designers during development and verifying solutions for release.
- Must pass pre-employment background check and drug screen.
- Legally authorized to work in the United States; employer does not provide visa sponsorship for this position.
NetSmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.
-
Wellbeing & Lifestyle Benefits — Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
-
Healthcare Strength — Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
-
Leave & Time Off Breadth — PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.
NetSmart Insights
What We Do
Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.
