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Designs, configures, tests, and deploys Laserfiche solutions for small- to medium-sized client projects. Responsibilities include gathering requirements, leading discovery and demonstrations, troubleshooting, documentation, training, and post-deployment support. The role also manages smaller projects by tracking timelines, budgets, communications, deliverables, and closeout activities. Solutions Engineers collaborate with Product, Engineering, and Project Management teams, provide implementation support, test product releases, and share feedback to improve services and processes.

Supports PMO portfolio administration, governance, reporting, and process improvement. Builds executive dashboards covering financial, utilization, delivery, and risk metrics; presents insights to leadership; tracks software implementations; maintains PMO standards and audits; supports project systems, documentation, training, milestone planning, budgets, resource plans, and invoicing.

Produce corporate videos from concept through final export, including storyboarding, filming, directing, lighting, audio capture, photography, editing, color grading, sound design, and motion graphics. Manage equipment, media organization, and post-production timelines while collaborating with marketing, PR, product, design, and communications teams. Create product, customer, social, and culture content, maintain brand consistency, and use analytics to optimize thumbnails, captions, graphics, and viewer engagement.

Lead multiple concurrent Laserfiche customer implementation projects from scoping through delivery. Responsibilities include project planning, budgeting, change control, risk and issue management, status reporting, stakeholder communication, technical resource coordination, quality assurance, training, knowledge transfer, and steering committee facilitation. The role also supports presales, implementation estimating, process improvement, and collaboration with product development to resolve technical issues.

Recruits and onboards reseller partners, drives new ARR through co-selling, and expands revenue through upsells and cross-sells. Manages partner relationships and a geographically distributed portfolio, monitors performance, recommends improvements, and travels within assigned territories to support collaborative selling. Requires channel sales and partner management experience, strong relationship-building skills, a business bachelor's degree, and 1–3 years of channel or territory management experience.

Leads modernization of legacy .NET and Windows systems into scalable, resilient Linux and AWS-native platforms. Designs cloud-native architectures, production systems, infrastructure, and CI/CD pipelines while mentoring engineering teams. Applies LLMs and AI tools to development workflows and builds AI-powered features including semantic search, document ingestion, workflow automation, and agentic systems. Requires deep AWS, backend, API, distributed systems, observability, migration, and AI/ML experience.