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Provides strategic technical guidance and troubleshooting support to enterprise Red Hat customers using OpenStack and related cloud platforms. Responsibilities include technical reviews, case management, customer engagement planning, upgrades, issue prevention, platform adoption, solution alignment, and collaboration with field and engineering teams. The role serves as a trusted technical advisor, advocates for customers, contributes to solution patterns and internal knowledge sharing, and travels to customers and industry events as needed.

Develop and debug Windows virtualization support within OpenShift Virtualization, diagnosing crashes and performance issues, implementing fixes, improving architecture, and contributing to KubeVirt, QEMU, and libvirt. The role includes code reviews, software design, Windows compatibility monitoring, process improvement, and collaboration with global engineering teams and open-source communities.

Design, build, automate, and operate Red Hat Hybrid OpenShift platforms across cloud and on-prem. Implement GitOps, CI/CD, monitoring, and SRE practices; develop operators and tooling; lead incident response, on-call duties, and postmortems; mentor peers and improve platform reliability and self-service.

Provides presales technical expertise for Red Hat Enterprise Linux and systems management solutions. Supports account teams through technical strategy, presentations, demonstrations, workshops, proof-of-concepts, proposals, and complex solution implementation. Builds customer relationships, collaborates with sales, product, marketing, and partners, influences technical roadmaps, and serves as a trusted RHEL adviser for enterprise accounts.

Lead enterprise OpenShift and cloud-native solution delivery, including discovery sessions, architecture design, containerization strategies, Kubernetes implementations, and technical execution planning. Manage customer expectations, support pre-sales and account strategy, communicate with stakeholders, mentor technical associates, and contribute to hiring assessments and promotion panels. Apply expertise in OpenShift Platform Plus, automation, security, storage, GitOps, service mesh, observability, and related Red Hat technologies.

Provide technical leadership and architectural guidance to telecommunications customers adopting Red Hat cloud solutions. Lead discovery and design workshops, scope delivery projects, and guide consulting teams through pilot and production deployments. Develop NFV enablement content, support presales and post-sales engagements, contribute to scalable consulting methodologies, and advise senior IT and business leaders. Collaborate across global teams and demonstrate thought leadership through whitepapers, webinars, and industry conferences.

The Senior App Dev Consultant collaborates with clients to assess their IT needs, implementing optimal architectures using Red Hat products and modern technologies. They drive digital transformation and enhance project success through technical leadership and communication with stakeholders.

Senior consultant leading enterprise application modernization using JEE and cloud-native design. Drive OpenShift/Application Services PoCs, architecture-to-delivery, CI/CD pipeline design, stakeholder advisement, team mentoring, and identify upsell opportunities while ensuring technical delivery and client alignment.

Lead on-site cloud consulting engagements for defense customers: assess infrastructure, design architectures, implement OpenShift/Kubernetes and virtualization solutions, automate with Ansible/Chef/Puppet, resolve incidents, and communicate technical recommendations to stakeholders.

Provide middleware and platform consulting to design, build, and operate large-scale distributed systems using Red Hat technologies. Develop APIs, design and manage Kafka data pipelines, monitor and troubleshoot production systems, participate in on-call rotations, practice blameless incident response, support presales/post-sales activities, coach teams, and remain hands-on with coding and container-based CI/CD using OpenShift and related middleware.